Technology and Innovation

Overview  

In the past few years, we have seen the seeds of a deep transformation to a new age of retailing. US and global consumers are driving change at an unprecedented rate. Ubiquitous internet access, uncertain political dynamics, and changing consumer values, preferences, and lifestyles have led to disruption in virtually every industry; retail, perhaps more than any other.
 
This digital revolution continues to transform the way customers buy and interact with retailers and products. And the pace and depth of these changes are accelerating. The new retail landscape poses risks, but also fertile soil for many new opportunities.

Why Technology and Innovation Matters to Retail 

Disruption in retail is being accelerated by a wide range of existing innovations, from smart technologies and automation to new business models, such as renting and sharing. To survive and thrive in today’s retail environment, retail leaders have had to fully embrace RTech – the confluence of retail and technology – and make thoughtful decisions about the role of innovation within their company cultures.
 
The retail innovation ecosystem, which includes RILA’s highly engaged RTech community, works strategically together to address critical retail industry needs.

Our Priorities  

In coordination with our Retail Innovation Center, RILA is focused on accelerating retail innovation and helping retailers navigate the industry’s transformation. In addition to empowering innovation executives with research, insights, and collaboration, we’re working to invigorate retail’s reputation with innovators, the next generation of retail talent, policymakers, and the public.
 

Delivering for the New Consumer 

delivering-for-new-customer-report.jpg

For a free copy of "Delivering for the New Consumer " please complete the form below.

 

A Deeper Look into Innovation and Technology

Retail Privacy

Retail Privacy

RILA believes a federal privacy framework should be designed to protect consumers and provide clear rules for individuals, businesses, and government.

Learn More
Retail Innovation Center

Retail Innovation Center

To address the new retail landscape, RILA formed the Retail Innovation Center and “RTech” brand in the retail, innovation, and policymaking arenas.

Learn More
Payment Innovation and Security

Payment Innovation and Security

RILA has put together cybersecurity and privacy FAQs for leading retailers to help inform their policies and programs.

Learn More

Technology and Innovation Committees

RILA is focused on accelerating retail innovation and helping retailers navigate the industry’s transformation. Empowering executives with networks and access to research, insights, and collaboration.

View All Committees

Upcoming Meetings

RTech Council Meeting

  • Sep 30, 2019
  • San Francisco, CA

Retail CEO Forum 2020

  • Jan 19 - Jan 21, 2020
  • Palm Beach, FL

The Retail CEO Forum is the once-yearly, invitation-only event for CEOs from the most recognized retail brands in the industry. Limited to 100 hand-selected retail industry executives, this elite gathering offers two full days of meeting, networking and exchanging ideas. The most powerful U.S. retail and product manufacturer CEOs, along with a few select members of their C-suite teams, attend, to share business insights, assess trends and tackle the critical issues facing the retail industry today and in the future.

Go to Event

Stay in the know

Subscribe to our newsletter