Technology and Innovation


In the past few years, we have seen the seeds of a deep transformation to a new age of retailing. US and global consumers are driving change at an unprecedented rate. Ubiquitous internet access, uncertain political dynamics, and changing consumer values, preferences, and lifestyles have led to disruption in virtually every industry; retail, perhaps more than any other.
This digital revolution continues to transform the way customers buy and interact with retailers and products. And the pace and depth of these changes are accelerating. The new retail landscape poses risks, but also fertile soil for many new opportunities.

Why Technology and Innovation Matters to Retail 

Disruption in retail is being accelerated by a wide range of existing innovations, from smart technologies and automation to new business models, such as renting and sharing. To survive and thrive in today’s retail environment, retail leaders have had to fully embrace RTech – the confluence of retail and technology – and make thoughtful decisions about the role of innovation within their company cultures.
The retail innovation ecosystem, which includes RILA’s highly engaged RTech community, works strategically together to address critical retail industry needs.

Our Priorities  

In coordination with our Retail Innovation Center, RILA is focused on accelerating retail innovation and helping retailers navigate the industry’s transformation. In addition to empowering innovation executives with research, insights, and collaboration, we’re working to invigorate retail’s reputation with innovators, the next generation of retail talent, policymakers, and the public.

Delivering for the New Consumer 


For a free copy of "Delivering for the New Consumer " please complete the form below.


A Deeper Look into Innovation and Technology

Payment Innovation and Security

Payment Innovation and Security

RILA has put together cybersecurity and privacy FAQs for leading retailers to help inform their policies and programs.

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Retail Privacy

Retail Privacy

RILA believes a federal privacy framework should be designed to protect consumers and provide clear rules for individuals, businesses, and government.

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Retail Innovation Center

Retail Innovation Center

To address the new retail landscape, RILA formed the Retail Innovation Center and “RTech” brand in the retail, innovation, and policymaking arenas.

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Technology and Innovation Committees

RILA is focused on accelerating retail innovation and helping retailers navigate the industry’s transformation. Empowering executives with networks and access to research, insights, and collaboration.

View All Committees

Upcoming Meetings

Digital Retail Council Meeting

  • May 13, 2020
  • Chicago, IL

Privacy Leaders Council Meeting

  • Apr 6, 2020
  • Washington, DC

RTech Council Meeting

  • Mar 22, 2020
  • Las Vegas, NV

Igniting The Future of Retail presented by RILA and Target

  • Mar 23 - Mar 23, 2020
  • Las Vegas, NV

The Retail Industry Leaders Association is teaming up with Target for a night you won't want to miss - with the network you can't wait to meet. Enjoy signature cocktails, apps, and conversations at our invitation-only event!

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