The 21st Century Retail Workforce will bring together many areas of the retail ecosystem to build a workforce that is diverse, innovative and skilled. The retail industry is evolving in the omnichannel environment in all ways including workforce planning. Having the right talent in the right places will always be a priority and will ensure success.
However, the industry is currently facing substantial legal, regulatory and policy challenges from activists and policymakers across the country. Many of these obstacles are inhibiting retailers from recruiting and retaining the right talent.
In addition to traditional competition in the retail industry from fellow retailers, the industry is also facing new challenges for talent from disruptors like Uber. In the battle for top talent ranging from data scientists to associates, leading retailers are increasingly focused on workforce related issues and the challenges associated with planning effectively for the 21st Century Retail Workforce.
RILA will be dedicated, in partnership with the Retail Talent Council, to develop a long-term strategic vision for a diverse, innovative and skilled 21st Century Retail Workforce.
Why Talent Matters to Retail
Although the retail environment is evolving from pure brick and mortar to a mix of physical and digital, retail is and will continue to be driven by its people who are helping consumers get the goods they want. What is changing is how we interact with those customers. Retailers know that they are in a fierce battle for talent not just with other retailers but other industries including newly powerful gig companies that offer job seekers the opportunity to work when, where and how they want. Moreover, the competition for tech talent has never been fiercer and as retailers build out more digital, omnichannel and in-store capabilities, we must learn how to recruit and retain the talent of today and cultivate the talent of tomorrow.
The RTC priorities will consist of providing high level thought leadership around the 21st Century Retail Workforce -- a workforce that is diverse, innovative and skilled. Specifically, the RTC will serve a leadership role in guiding activities around the future of retail work, RILA’s Diversity and Inclusion Initiative as well as on-going programs with the Retail Innovation Center that connect retailers with top tech talent.
Diversity & Inclusion Initiative
Our Diversity and Inclusion initiative focuses on the differentiated Diversity and Inclusion practices within the retail operating model and minimizes duplication with other non-retail focused initiatives.Learn More
RILA members are at the forefront of developing new innovative approaches designed to encourage preventative health, improve outcomes, and lower cost.Learn More
Growing the 21st Century Retail Workforce
RILA advocates for forward-thinking workplace policies at the state and federal level that reflect the needs of a large and diverse workforce.Learn More
RILA recently surveyed our members to learn more about the opportunities for work and career advancement that exist in retail.Learn More
Retail is for Everyone
Whether you are a teen looking for that first shot at a paycheck, a senior citizen looking to stay active, or just someone looking for a second chance. Flexibility, upward mobility, and the power to choose your own path is the hallmark of the industry, and it is what gives us confidence in saying that retail is for everyone.Learn More
Retail is the nation’s largest private sector employer, providing opportunity for all. RILA advocates for sound policies that support diversity, flexibility, upward mobility, and the power to choose one’s own path.View All Committees
- Mar 23 - Mar 23, 2020
- Las Vegas, NV
The Retail Industry Leaders Association is teaming up with Target for a night you won't want to miss - with the network you can't wait to meet. Enjoy signature cocktails, apps, and conversations at our invitation-only event!Go to Event
Retailers Sell Community Engagement
- By [Lisa LaBruno]
Retail CEOs Get Candid at Annual Forum
- By [Brian Dodge, Jenny Keehan]
RILA President is Excited About the Unknown
- By [Brian Dodge, Caroline Stec]
RILA Statement: PRO Act is dangerously flawed
- By [Evan Armstrong]
Retailers Receive High Marks for Workplace Equality
- By [Evan Armstrong]
Retailers Outline 2020 Priorities
- By [Austen Jensen]