Retailers rely on complex global supply chains to ensure customers have access to the products they need and want at the best possible prices. This past year supply chains and retailers have been tested as countries around the world dealt with the devastating impacts of the coronavirus.

Innovation was imperative, and retailers responded by launching new contactless ways to shop in record speed. These challenges and opportunities highlight why it is critical for public policy to support retail. When policies are fair and allow retailers to compete, customers, communities, and workers all benefit.