The retail industry is a window into the American workforce. As the nation’s largest private sector employer, retail supports more than 52 million American jobs throughout our diverse ecosystem. Retail workers represent all types of people, in all types of roles, experience, education, and skills, in all phases of their lives. Retail is for everyone; it is the place for a first job, a second chance, a third act, or a side hustle – the retail workforce is truly representative of the American workforce.

Leading retailers are building a 21st century retail workforce that is diverse, innovative, and skilled. Federal workforce laws are woefully outdated and antiquated policy ideas are unlikely the solution. RILA is ready to work with policy makers and other stakeholders to find transformative solutions that modernize federal workforce public policy and enable retailers to continue to invest in people and communities.

A Deeper Look into Investing in People

Growing the 21st Century Retail Workforce

Growing the 21st Century Retail Workforce

RILA advocates for forward-thinking workplace policies at the state and federal level that reflect the needs of a large and diverse workforce.

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Creating a Diverse and Inclusive Workforce

Creating a Diverse and Inclusive Workforce

RILA is devoted to ensuring retailers have access to the tools, research, and benchmarking to improve policies around D&I.

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Thank You Retail Workers

Thank You Retail Workers

RILA is working with stakeholders to redesign and pursue workforce policies and practices to help retailers serve customers and communities well.

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Preserving Existing Benefits and Creating New Opportunities

Preserving Existing Benefits and Creating New Opportunities

RILA members are at the forefront of developing new innovative approaches designed to encourage preventative health, improve outcomes, and lower cost.

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Employing and Supporting DACA Beneficiaries

Employing and Supporting DACA Beneficiaries

RILA is an unwavering support of the Deferred Action for Childhood Arrivals (DACA) program and continues to advocate for a permanent solution.

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Criminal Justice Reform

Criminal Justice Reform

Retailers urge Congress to take bipartisan action on meaningful reforms that rebuilds trust in law enforcement.

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Connect with Issue Area Experts

Jason Brewer
Executive Vice President, Communications and State Affairs
RILA
Austen Jensen
Senior Vice President, Government Affairs
RILA
Evan Armstrong
Vice President, Workforce
RILA
Melissa Murdock
Vice President, Communications and Media Relations
RILA
Patrick Brady
Senior Director, State Affairs and Advocacy
RILA
Joe Williamson
Director, Government Affairs
RILA
Brennan Duckett
Director, Government Affairs
RILA
Caroline  Stec
Senior Manager, Communications
RILA

The retail industry needs workplace laws that allow for retailers to invest in their people while maintaining the flexibility to react to ever changing customer demands and expectations.  RILA is working with stakeholders to redesign and pursue workforce policies and practices to help retailers utilize the gig economy and technology, compete with other industries for talent, and serve customers and communities well.  


Evan Armstrong Vice President, Workforce

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