The retail industry is a window into the American workforce. As the nation’s largest private sector employer, retail supports more than 52 million American jobs throughout our diverse ecosystem. Retail workers represent all types of people, in all types of roles, experience, education, and skills, in all phases of their lives. Retail is for everyone; it is the place for a first job, a second chance, a third act, or a side hustle – the retail workforce is truly representative of the American workforce.

Leading retailers are building a 21st century retail workforce that is diverse, innovative, and skilled. Federal workforce laws are woefully outdated but antiquated policy ideas are unlikely the solution. As policy makers consider and pursue changes to current workforce laws, RILA is ready to work with retailers and other stakeholders to find transformative solutions that modernize federal workforce public policy and enable retailers to continue to invest in people and communities.

A Deeper Look into Investing in People

Growing the 21st Century Retail Workforce

Growing the 21st Century Retail Workforce

RILA advocates for forward-thinking workplace policies at the state and federal level that reflect the needs of a large and diverse workforce.

Learn More
Creating a Diverse and Inclusive Workforce

Creating a Diverse and Inclusive Workforce

RILA is devoted to ensuring retailers have access to the tools, research, and benchmarking to improve policies around D&I.

Learn More
Thank You Retail Workers

Thank You Retail Workers

RILA is working with stakeholders to redesign and pursue workforce policies and practices to help retailers serve customers and communities well.

Learn More
Preserving Existing Benefits and Creating New Opportunities

Preserving Existing Benefits and Creating New Opportunities

RILA members are at the forefront of developing new innovative approaches designed to encourage preventative health, improve outcomes, and lower cost.

Learn More
Employing and Supporting DACA Beneficiaries

Employing and Supporting DACA Beneficiaries

RILA is an unwavering support of the Deferred Action for Childhood Arrivals (DACA) program and continues to advocate for a permanent solution.

Learn More
Retail Works for All of Us

Retail Works for All of Us

Retail is more than a store. Public policies that support retail, support communities, jobs, and families.

Learn More

Connect with Industry Experts

Austen Jensen
Senior Vice President, Government Affairs
RILA
Evan Armstrong
Vice President, Workforce
RILA
Joe Williamson
Director, Government Affairs
RILA
Brennan Duckett
Director, Government Affairs
RILA

“The health and safety of employees, customers, and communities is the top priority for leading retailers. Retailers are following recommendations provided by the CDC and share the immediate goal of slowing the spread of the virus. Retailers prepare in advance for crisis circumstances like this so they can serve the critical needs of their customers by quickly and thoughtfully adjusting a wide variety of practices, including those related to their supply chains, stores, and employees. Families are counting on retailers right now and retailers are determined to be there for them.”


Brian Dodge, President, RILA

Stay in the know

Subscribe to our newsletter