RILA Promotes Erin Hiatt to Senior VP, Retail Operations

By [ Melissa Murdock ]
Washington, DC
05/20/2025

The Retail Industry Leaders Association (RILA) is pleased to announce the promotion of Erin Hiatt to Senior Vice President, Retail Operations. Erin's outstanding leadership and dedication have been instrumental in driving RILA’s success and value within the retail operations communities.

Erin Hiatt, who joined RILA in 2012, has consistently demonstrated exceptional performance and strategic vision in various roles within the organization. Erin has been a pivotal force in enhancing RILA’s operational offerings convening retail executives engaged in all areas of corporate social responsibility.

In her new role as Senior Vice President, Retail Operations, Erin will oversee all aspects of retail operations, ensuring the continued excellence and innovation that RILA is known for. Her responsibilities will include leading RILA’s asset protection, supply chain, store operations, and corporate responsibility initiatives. Her deep understanding of the industry and remarkable ability to foster collaboration and motivate teams will be vital in serving RILA members and the retail industry at large.

“Erin is a skilled convener and creative problem solver,” said Brian Dodge, RILA president and CEO. “Through her unwavering commitment to serving the needs of RILA members, Erin has consistently delivered exceptional service and value to the leaders RILA serves. I look forward to watching her bring her talents and passion to this new leadership role.”

Erin Hiatt expressed her gratitude and excitement for the new role, stating, "I am honored to take on this new challenge and further contribute to RILA’s success. I look forward to working closely with our talented team to deliver exceptional opportunities for retail operations executives to convene, learn and promote leading practices within the retail industry."

RILA remains committed to investing in its leadership and workforce to ensure sustained innovation and growth. Erin Hiatt's promotion is a testament to the company's dedication to recognizing and nurturing talent within the organization.

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RILA is the US trade association for leading retailers. We convene decision-makers, advocate for the industry, and promote operational excellence and innovation. Our aim is to elevate a dynamic industry by transforming the environment in which retailers operate.

RILA members include more than 200 retailers, product manufacturers, and service suppliers, which together account for more than $2.7 trillion in annual sales, millions of American jobs, and hundreds of thousands of stores, manufacturing facilities, and distribution centers domestically and abroad