- COVID-19 Resources for Retailers
COVID-19 Resources for Retailers
Up-to-date News & Info
The Retail Industry Leaders Association (RILA) is actively monitoring the status of the Coronavirus Disease 2019 (COVID-19) outbreak and is working with key governmental officials, agencies and health organizations tasked with overseeing the response to COVID-19. The health, safety and well-being of the general public is of paramount importance to RILA and the retailers RILA represents.View RILA Statements
RILA will continue to adapt our programs and activities to address the situation as it evolves. We welcome recommendations of other topics or areas for which RILA can provide support to leading retailers as this situation develops. We will update this page regularly.
State and Local Resources for COVID-19 and Protests
View state and local response, curfews, reopening plans, DHS situation reports and more!
In the News
Featuring coverage of Retail Industry Leaders Association in the news on the Coronavirus Disease 2019 (COVID-19) outbreak.
Open for Business - A Blueprint for Shopping Safe
Retailers are ready to assist states with the important task of safely re-opening, with an underlying commitment to helping all families Shop Safe.
Retail Operations COVID-19 Resource Library
A compilation of retailers’ corporate headquarters’ reopening plans. (Members-only content. Please log-in to access.)
Latest news from the Retail Industry Leaders Association on the Coronavirus Disease 2019 (COVID-19) outbreak.
Latest updates on COVID-19 and how they are impacting retailers across the nation. (Retail Members-only. Please log-in to access).
Environmental Compliance and Sustainability Resources
Resources on changes to regulatory requirements for environmental compliance and sustainability as a result of COVID-19.
Federal Agencies & Public Health Resources
Links to external resources from federal agencies, health institutions and associations. Content is not managed or updated by RILA.
Store Operations COVID-19 Resource Library
Strategies on broad range of protocols, from social distancing, metering, sanitization, and more. (Members-only content. Please log-in to access).Read More
RILA Recorded COVID-19 Webinars
Watch previously held RILA webinars across all functions on COVID-19. (Members-only. Please log-in to access).Read More
Supply Chain COVID-19 Resource Library
Supply chain-specific protocols, documents, and benchmarking notes. (Members-only content. Please log-in to access).Read More
COVID-19 Calls and Webinars
To help leading retailers and the general public stay informed and assist with crisis planning, RILA has prepared a series of activities and resources to enable retail industry executives to work together to address the challenging operational issues presented by the novel coronavirus.
RILA calls and webinars are only for RILA retail members unless otherwise designated. These programs are designed to elicit candid feedback and allow for a robust exchange of concerns and ideas among peers within the industry.
How to Join an Upcoming Meeting
Upcoming calls/webinars will be listed below as they are scheduled. If you are a RILA retail member and would like to participate in the conversations below, please reach out to Kelly Foelber at firstname.lastname@example.org for registration information.
RILA advocacy and legislative updates
RILA and NRF jointly sent a letter to governors urging them to issue concise, statewide orders that create clarity for essential businesses.
Joint letter from RILA, NRF, and TRA requesting that the retail industry, as well as our suppliers and distributors, be deemed as essential.
Retailers send letter to California Governor Newsom urging him to update yesterday’s order closing non-essential businesses.
Resources and the latest Information on legislative actions on COVID-19.
"Regardless of the means by which shoppers receive their goods, retailers are taking extra care and precautionary measures, both in stores and in distribution centers, to protect workers as they ensure communities have access to food, cleaning supplies, essential household goods, and more.” — RILA VP of supply chain Jess Dankert.
- Chain Store Age
“This is obviously a difficult position for both the businesses and employees to be in,” said Brian Dodge, president of the Retail Industry Leaders Association…” “However, the actions by government will preserve health benefits and ensure that workers can get back to work the moment the crisis passes.” — RILA President Brian Dodge
- Bloomberg Quint
“We need companies to survive. We need people to go back to work,” she said in an interview Wednesday on “Squawk on the Street.” “And so we are counting on making sure that the bill that passes really thinks this through and gives us options in terms of liquidity and capital.” — Mary Dillon, Chair, RILA and Ulta Beauty, CEO
“The health and safety of employees, customers, and communities is the top priority for leading retailers. Retailers are following recommendations provided by the CDC and share the immediate goal of slowing the spread of the virus. Retailers prepare in advance for crisis circumstances like this so they can serve the critical needs of their customers by quickly and thoughtfully adjusting a wide variety of practices, including those related to their supply chains, stores, and employees. Families are counting on retailers right now and retailers are determined to be there for them.”
Brian Dodge, President, RILA
Goodwill® Restarts Across North America
Creative Thinking Required in Next Round of UI
- By [Evan Armstrong]
Retail Response to Racial Justice Protests
- By [Brian Dodge]
Leading Retailers Ready to Help Lead Healing, Rebuilding
- By [Brian Dodge]
Revisiting Retail Sustainability Goals during COVID-19
- By [Erin Hiatt]
Safety v. Sustainability: Must We Choose Between the Two?
- By [Erin Hiatt, Susan Kirsch]
Maximizing Value of Unsold Inventory
- By [Kathleen McGuigan]
Safety, Confidence, Creativity Key to Restoring Paychecks
- By [Michael Hanson]
Manufacturers and Retailers Expedite Product Sourcing
- By [Mette Pedersen]
Heightened Awareness of Food Hygiene and Sanitation Practice
- By [Michael Sperber]