Ensuring a Safe, Sustainable Future

In determining where to place their trust and loyalty, consumers today evaluate retailers based on a growing range of performance expectations that go far beyond just price and quality. Customers look for products and companies that adhere to their values, from individual privacy and product safety to inclusivity and environmental sustainability. Anticipating these expectations and their associated opportunities and risks is now critical to retailers’ success.

RILA is working with lawmakers to shape a business environment supportive of these goals and priorities.

A Deeper Look into Ensuring a Safe, Sustainable Future

Retail Privacy

Retail Privacy

RILA believes a federal privacy framework should be designed to protect consumers and provide clear rules for individuals, businesses, and government.

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Climate and Sustainability

Climate and Sustainability

RILA is working with federal, state & local lawmakers to ensure legislative requirements are based upon sound environmental & market impact research.

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Secure Supply Chains

Secure Supply Chains

For 20+ years, our members have implemented some of the most rigorous measures to ferret out unethical manufacturing practices around the world.

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Organized Retail Crime, Counterfeits and Marketplaces

Organized Retail Crime, Counterfeits and Marketplaces

RILA formed the Buy Safe America Coalition to enjoin associations and companies in the fight against criminals selling to unsuspecting consumers.

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Ensuring Safe and Affordable Products

Ensuring Safe and Affordable Products

RILA is working with lawmakers to help shape policies that protect our customers and meet expectations on demands to act on environmental concerns.

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Creating a Diverse and Inclusive Workforce

Creating a Diverse and Inclusive Workforce

RILA is devoted to ensuring retailers have access to the tools, research, and benchmarking to improve policies around D&I.

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Connect with Issue Area Experts

Michael Hanson
Senior Executive Vice President, Public Affairs
Kathleen McGuigan
Executive Vice President and Deputy General Counsel
RILA
Nicholas Ahrens
Senior Vice President, Strategy, Innovation & Content
RILA
Evan Armstrong
Vice President, Workforce
RILA
Blake Harden
Vice President, International Trade
RILA
Erin Hiatt
Vice President, Corporate Social Responsibility
RILA
Tiffin Shewmake
Vice President, RILA and Executive Director, Retail Compliance Center
RILA
Susan Kirsch
Vice President, Regulatory Affairs & Compliance
RILA

The INFORM Consumers Act would provide consumers with greater transparency and allow law enforcement to better identify high-frequency sellers suspected of trafficking stolen and counterfeit goods. America’s leading retailers strongly endorse this legislation.


Michael Hanson - Senior Executive Vice President, Public Affairs

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