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- Ensuring a Safe, Sustainable Future
In determining where to place their trust and loyalty, consumers evaluate retailers based on a growing range of performance expectations that go far beyond just price and quality. Customers look for products and companies that adhere to their values, from individual privacy and product safety to inclusivity and environmental sustainability. Anticipating these expectations and their associated opportunities and risks is now critical to retailers’ success.
RILA is working with lawmakers to shape a business environment supportive of these goals and priorities.
A Deeper Look into Ensuring a Safe, Sustainable Future

Climate and Sustainability
RILA is working with federal, state & local lawmakers to ensure legislative requirements are based upon sound environmental & market impact research.
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Organized Retail Crime, Counterfeits and Marketplaces
RILA formed the Buy Safe America Coalition to enjoin associations and companies in the fight against criminals selling to unsuspecting consumers.
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Protecting Consumer Privacy and Consumer Preferences
RILA believes a federal privacy framework should be designed to protect consumers and provide clear rules for individuals, businesses, and government.
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Creating a Diverse, Equitable and Inclusive Workforce
RILA is devoted to ensuring retailers have access to the tools, research, and benchmarking to improve policies around DE&I.
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Ensuring Safe and Affordable Products
RILA is working with lawmakers to help shape policies that protect our customers and meet expectations on demands to act on environmental concerns.
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Ethical Supply Chains
For 20+ years, our members have implemented some of the most rigorous measures to ferret out unethical manufacturing practices around the world.
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The INFORM Consumers Act would provide consumers with greater transparency and allow law enforcement to better identify high-frequency sellers suspected of trafficking stolen and counterfeit goods. America’s leading retailers strongly endorse this legislation.
Michael Hanson - Senior Executive Vice President, Public Affairs
Discover How Retail Ensures a Safe, Sustainable Future

It’s not the Headline, it’s the Bottom Line
- By [Brian Dodge]
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Workforce Policy Trends to Watch in 2023
- By [Evan Armstrong]
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Credit Card Companies Deceiving Customers, Fed Report Finds
- By [Austen Jensen]
- 01/23/2023
RILA Strategy on Pending FTC Matters
- By [Deborah White, Michael Hanson]
- 01/18/2023

Negative Impact of Sec. 301 Tariffs on Consumers, Businesses
- By [Blake Harden]
- 01/17/2023
USTR Should Abandon Unsuccessful & Harmful Tariff Policy
- By [Blake Harden]
- 01/17/2023

Retail Works for All of Us
- By [Austen Jensen, Michael Hanson]
- 01/12/2023
Congress Passes Law Targeting ORC: Now What?
- By [Lisa LaBruno, Michael Hanson]
- 01/11/2023

Retailers Celebrate Signage of INFORM Consumers Act
- By [Brian Dodge]
- 12/30/2022
Battling ORC: Huge Win for Retailers, Workers, Consumers
- By [Michael Hanson]
- 12/20/2022

Congress Can Protect Consumers in Omnibus Package
- 12/16/2022
Prosecutors, Retailers Announce New Investment to Combat ORC
- 12/12/2022