By Evan Armstrong, Vice President, Government Affairs
A lot has been said about the way technology has transformed the retail experience for consumers. From new apps to VR to new delivery methods, the way retailers interact with their customers is drastically different today than even five years ago. But in my role as RILA's vice president of government affairs handling workforce issues, I'm focused on how innovation in the industry has changed the way retailers interact with the people powering their organizations from the stores, through the supply chain and at headquarters.
New technologies have enabled new workforce trends across every business sector – the way people search, apply, and secure jobs is all changing drastically. It is up to companies to adapt and integrate components of these trends into their organizations to compete for top talent in this new economy. In addition, the rise of the platform and technology-based economy is challenging retailers to provide more flexible opportunities and find new ways of approaching the hiring process and constructing their workforce mix.
In talking with HR executives from our retail member companies, they're increasingly investing in technologies to help them address their biggest challenges and exploring innovations that enable the future of work.
To that end, RILA recently launched our first ever (R)Tech HR Innovation Awards. The Awards call on solution providers dedicated to helping employers innovate in areas like delivery, portable benefits, staffing & hiring, payroll management, and shift sharing to apply. Submissions will be evaluated by top HR executives from RILA member companies and finalists will be chosen to present their technology before CHROs at RILA's Human Resources Leaders Council meeting in January 2019.
Engaging directly with startups that help enable innovation within the industry is just one key to building a 21st century workforce. The recently established (R)Tech Talent Pipeline connects retailers with tech talent and exposes young people with tech backgrounds to the opportunities in retail. In addition, retailers are investing substantially in the personal and professional growth of current team members by offering training opportunities and career development programs that establish a clear path for growth within the industry.
We're excited about the transformation taking place across the industry and even more excited that retailers – particularly in the HR field – are helping drive it. In supporting over 42 million American jobs, we've always known retail is a place of opportunity; with this commitment to innovating for our workforce, retailers are ensuring those opportunities remain in today's economy and beyond.
To learn more about how retailers are innovating in the workforce space, contact Evan Armstrong.
With more than 4,500 stores worldwide, H&M is one of the world's most well-known leaders in fashion for men, women, teenagers and children. After previously keeping many exterior storefront doors propped open, the clothing retailer used a 2015 NYC law as an opportunity to understand if closing the doors to save money and energy would impact their consumer foot traffic.
Like any retailer, H&M wants customers to feel welcome and excited to enter their stores, and historically, propping exterior doors open was thought of as one way to entice customers in. However, open doors have financial and energy efficiency consequences that are not insignificant. Many retailers are concerned that shutting their doors, though it saves energy, would discourage foot traffic.
Under a new campaign and legislation passed in 2015, stores and restaurants in New York City are obligated to keep front doors closed while building air conditioning is running. After its first year in compliance with the law, H&M decided to gain a deeper understanding of the impacts of both energy usage and foot traffic of open versus closed exterior doors. Based on the operational change in New York, H&M began to evaluate its implications on future savings in various US locations.
The challenge was examined in two ways: one, as an energy and financial savings opportunity and two, as a factor potentially impacting store foot traffic. H&M's North America sustainability team started off by determining the total volume of air that infiltrates the store when doors are left open. By using average weather data for their New York store, they were able to calculate the amount of energy it takes to cool the excess air for one summer. Under the assumption of a two-door store and the electric cost of $0.129/kWh, H&M Energy Specialist Kyle Hopkins was able to estimate a potential savings of roughly $10,000 in annual savings per store with an open exterior door.
To understand the implications for customer shopping, H&M analyzed any changes in foot traffic in New York City stores after the law passed. They were unable to find any discernable change after the city implemented the closed-door law.
With both key results in alignment with H&M's sustainability initiatives, they proceeded with making the business case for a closed-door policy.
- In spring 2016, H&M's senior leadership was presented with the low-cost and low-risk savings from their findings.
- By summer of 2016, the H&M North America President approved a company-wide closed-door policy with special case exceptions
- The H&M energy team collaborated with the marketing department to create a simple, yet informative vinyl sticker to be placed on doors
- H&M ensures that there are both physical and training reminders to keep doors closed
"For H&M, sustainability is an integral part of all that we do and is shown in our business concept of 'fashion and quality at the best price in a sustainable way.' It is important for us to also put that into practice in our stores. Keeping the doors shut and lowering our environmental impact on the planet by conserving energy shows our customers through concrete actions that being sustainable isn't just something we say, it's something we do every day, in every place we operate." - John Ehrnst, Sales Manager US, H&M
Our new case study shines a spotlight on the internal process by which H&M assessed and advanced energy savings without impacting consumer traffic. Access the full Implementation Model by H&M here. For more information about RILA's energy management initiatives, contact Erin Hiatt.
By Deborah White, RILA Senior EVP & General Counsel and RLC President
RILA's legal affairs and compliance offerings are designed to give retail executives opportunities to network, share best practices, and act on the most pressing legal issues of the day. Together with legal executives from our member companies, we address a broad array of legal, operational, and policy challenges that retailers face. With an ever-changing retail and legal landscape, including evolutions in technology and consumer demands, that charge increasingly requires considering retail innovation.
Accordingly, RILA has been engaging our legal and compliance communities on the topic of innovation with increasing frequency over the last several years. In addition to providing a forum for benchmarking with peers about how a growing (R)Tech culture is informing legal activities internally and externally, we are bringing executives together to help address key questions facing their companies from a legal and compliance perspective. Questions like:
- How can legal departments adapt to support transformation in the retail industry?
- How can we support new, personalized shopping experiences while delivering high-quality, safe products and respecting consumer privacy?
- How can new technologies support more efficient legal practices internally?
We're also bringing our legal communities together with startups, thought leaders, and trusted partners on the front lines of innovation to witness industry transformation firsthand. Notably, we recently led a group of deputy general counsel to San Francisco where they visited the Salesforce headquarters and talked with industry peers about regulatory trends, new technology, best practices, and shared challenges. Read the full recap of that meeting here.
And this year, we're excited to bring the conversation around innovation to our annual Retail Law Conference, just a few weeks away in Austin, Texas. The program includes multiple sessions that consider the legal ramifications of the growing (R)Tech culture, including the legal implications of technology like machine learning in retail, blockchain, and new payment programs. In addition, we'll have a keynote session on the "entrepreneurial" general counsel, moderated by Microsoft. Learn more and register to join us at the 2018 Retail Law Conference October 10-12 here.
In addition, RILA's Center for Retail Compliance, which helps retailers navigate the complex world of environmental and sustainability compliance at the national, state, and local level, is now implementing AI-based technology to make "real-time" peer-to-peer benchmarking accompanied by delivery of guidance tools tailored to the retailer's specific needs possible.
Retail legal departments are more than just company watchdogs; these days, general counsel are empowering their teams more than ever before to enable innovation within their companies. We at RILA are excited to continue working with our legal and compliance communities to move the industry forward together.
For more information about RILA's legal offerings, contact Deborah White.
By Professor Saibal Ray, Academic Director, Bensadoun School of Retail Management, McGill University
Retail has evolved quite a lot in the past few years. Major players who
failed to adapt have seen their businesses fail and disrupters appeared to challenge years of established common practices. Multidisciplinary collaborations are essential to company success in the retail industry as every part of business is impacted by new technologies and business models. A telling example is the increasing importance of new AI technologies for e-commerce.
To understand and adapt to this new reality, retailers are increasingly turning towards academic institutions to bridge their knowledge gaps. Universities are ready to support this shift through relevant research and training talent from disciplines as varied as business analytics, data science and sustainability to understand the new retail reality.
The mandate of the Bensadoun School of Retail Management (BSRM) at McGill University is to take retail education to the next level by cultivating the next generation of retail visionaries, researchers and thought leaders to take on grand challenges and discourse on the toughest questions related to technology, global markets and human behavior, civic and social engagement and their impact on the future of retail. The very interdisciplinary setting offered by McGill University together with the integrative nature of the retail sector offers a unique learning environment for students.
To coincide with the official launch of the School in November, the BSRM and RILA are proud to introduce a unique and innovative case competition to students from around the world. The Challenge is composed of a 6 online module Design Thinking course and the finals in Montreal this November. Over 20 student teams of varying disciplines and levels have signed up to tackle what it means to reinvent retail through the circular economy.
Launching the (R)Tech Global Retail Challenge is a testament to both RILA and the BSRM's commitment to enabling positive change in the retail industry. We are proud to be encouraging students to think, collaborate and take-action to tackle the Grand Challenges related to retail. We look forward to seeing the next generation of students shifting the industry of retail towards a more sustainable future.
James McGill Professor Saibal Ray, Academic Director, Bensadoun School of Retail Management
By Katie Nicholos, Manager, Research & Innovation
Since we launched the (R)Tech Center for Innovation last year, we heard one of the biggest obstacles for retailers to innovate is from getting the technical talent they need. In today's highly competitive tech job market, that talent is attracted to the orbit of high-flying tech firms, but not necessarily to retailers. Retailers do not yet have consistent access to this ever more critical workforce.
RILA's Talent Pipeline strategy exposes and attracts young people with tech backgrounds – data science, engineering, behavior science, design, and strategy – to opportunities in retail. We're supported by our growing (R)Tech Collegiate Network members to help drive this initiative, including Arizona State University, McGill University, Georgia Tech, Santa Clara University, Texas A&M, and others.
The strategy to attract people with these critical skills into our industry has three phases, beginning with hosting hackathons, driving a global competition, and opening live-learning stores…
In January, Wegmans helped us kick off our first hackathon at the Rochester Institute of Technology, in their hometown. Check out this video to see how students found a unique way to engage with one of their favorite local brands – and how grocers have gone tech.
(R)Tech and Wegmans at BrickHack
This coming weekend, we're headed to Boston with Qurate Retail Group (SM) – who owns QVC, HSN, zulily, Ballard Designs, Frontgate, Garnet Hill, Grandin Road, and Improvements – to participate in HackMIT. At the event, students will reimagine the way consumers shop alongside software engineering and retail mentors - creating innovations that will enhance the shopping experience using 3D product technologies.
We will hold two more exciting hackathons in November. The first is on November 2-4 at Vanderbilt's VandyHacks, where Dollar General will bring their own challenge for students to solve. Then we'll join forces with Arizona State University and Petco to co-host their first retail-focused event, (R)Tech's InfernoHacks, in conjunction with ASU's inaugural Innovation Day, November 16-17.
(R)Tech Global Retail Challenge
RILA and the Bensadoun School of Retail Management at McGill University are excited to tackle the pressing issues surrounding retail and the Grand Challenges facing our societies through an innovative retail case competition, sponsored by VF Corporation and Canadian Tire Corporation.
This opportunity brings students teams from around the world together virtually for a crash course in design thinking principles as they work to tackle the circular economy in the retail industry. Teams will be guided by retail mentors over the course of 7 weeks leading up to a live final's presentation event in Montreal, November 15-17, 2018.
Live Learning Stores
As a cornerstone of the Talent Pipeline, the (R)Tech Center will partner with Intel and select universities across the country to create physical, flexible, modular, multi-use experimental stores. They will be used as experimentation and interdisciplinary research spaces for new technologies, designs, marketing, merchandising, and experiences; as an event space for student competitions and hackathons; and as an educational space for students and retail executives.
Read about our program launch here.
It's an exciting moment to see a student discover retail in a new light and reimagine what a career in our industry means to them. This year is full of opportunities to engage students globally with (R)Tech and bring new life to retail through the commitment of our member companies to support campus initiatives.
To learn more about the (R)Tech Center for Innovation visit www.rtech.org; for more about the (R)Tech Talent Pipeline visit http://rtech.org/talent.
This is the eighth in a
series of blog posts about renewable energy options for retailers.
As retailers look to reduce their environmental footprint and grow
renewable energy investments, RILA continues to hear from our members that
understanding the ever-changing renewables procurement landscape can be
challenging. That's why we are developing a new renewable energy guide, which
highlights fundamentals of different procurement options and key
considerations, specifically for retailers.
In a series of blog posts, we'll be outlining
various topics featured in the guide; the next chapter in our series, Renewable Energy Federal Tax Credits, is outlined below. We are excited to share the
chapters one by one, and to work with partners like Wind Energy Foundation in their development.
What are Renewable Energy Federal Tax Credits?
There are two primary federal tax credits that
encourage the development of renewable energy:
Credit (ITC), which lowers the
user’s tax burden by a percentage of the upfront cost of the renewable energy
Tax Credit (PTC),
which provides a tax credit per kilowatt hour (kWh) of renewable energy
If a company decides to directly own their
renewable tax credits, it can apply either of these tax credits toward its tax
liability. On the other hand, if a company decides to purchase renewable power
through a third party, it will benefit from lower electric costs because the
incentives benefit developers and keep prices low.
Even if a company cannot directly use these tax
credits, the ITC and PTC still benefit renewable energy consumers because they
enable the production of clean energy at lower prices.
Who uses them/What are the key benefits?
Companies such as IKEA and Google have both benefitted from ITC
and PTC. Instead of following the more traditional approach of purchasing
renewable energy from a third party, IKEA decided to own its own solar and wind
installations. As of July 2018, IKEA
operates 104 wind turbines
with 263 megawatts (MW) of capacity and has 46
solar energy installations with 45 MW of capacity By owning these systems, IKEA can use
either type of tax credit to reduce their liability. On the other hand, Google,
committed to investing
$2.5 billion into renewable
energy, allowing it to collect
tax credits on many of its
renewable energy investments through what is known as a partnership
Is Pursuing Renewable Federal Tax Credits right for you?
Tax credits against your
Lower Power Prices
Limited time frame
guarantees full tax benefits
Ready to move forward with Renewable Tax Credits?
Like any renewable energy initiative, it is important to identify
what commitments have been made in the past and their outcomes. By engaging
stakeholders across the organization such as your finance team, you can
accurately evaluate the best renewables strategy for your company.
Renewable energy brokers such as Edison Energy, Schneider
Electric, or Renewable Energy Choice along with third-party developers can help set your company up
with renewable energy systems
on- or off-site or work with you on a PPA.
To learn more about setting a renewable energy
goal, if it is a worthwhile consideration for your company, and next steps for
moving forward, access the full chapter in the renewable energy guide here and all the chapters published so far here. For more information about RILA's renewable
energy initiatives, contact Erin
By Sandy Kennedy, President, Retail Industry Leaders Association
When we established the (R)Tech Center for Innovation in March 2017, we did so with the goal of furthering retail's commitment to fostering cultures of innovation that benefit the industry and our customers. The industry is growing by leaning into innovation and meeting customers' demands for a streamlined and enhanced shopping experience.
As we head into our second year, we have witnessed incredible strides in things like supply chain efficiency, customer experiences, asset protection, and more – all as a result of the modern innovation capabilities retailers are developing. And we are proud to say RILA's (R)Tech community has been hard at work helping expose retail executives to the innovations, technologies, trends, and practices that can drive change.
One way we have promoted that culture of innovation within our member companies is through our (R)Tech Innovation Awards program. The Awards span several of our focus areas – supply chain, asset protection, human resources, customer experiences, and more – and serve to highlight innovations that are accelerating business and enabling the industry's future. For startups, applying and being chosen for the Awards is an unprecedented opportunity to gain executive exposure and expand their network. For retailers, participation means direct access to the cutting-edge solutions to the challenges they face every day. In short, it is a way for us to recognize companies with game-changing technologies of their own in front of the very retailers than can implement them.
After a successful first year of (R)Tech Innovation Awards that led to several pilot opportunities with retailers, the 2018 Awards series is already underway. Applications are currently open for our (R)Tech Innovation Awards in supply chain, asset protection, human resources, and starting today, the (R)Tech CEO Forum Innovation Awards, in which winners will be invited to showcase and pitch their solutions to the most powerful chief executives in the retail industry.
We are building on this and going even further by launching – later this month – an "open innovation" platform for all retailers to post their most pressing challenges for all the world to solve.
The myth that traditional retailers are sitting on the sidelines while technology and youthful startups disrupt the industry is just that, a myth. Retailers are investing aggressively in building their innovation prowess, integrating the (R)Tech culture into all areas of the business, and engaging directly with the industry's disruptors to bring customers ubiquitous and ultra-personal shopping experiences like never before.
Throughout the month of September, we will be highlighting all of the ways RILA's (R)Tech Center is engaging retailers, and all the way retailers are changing how they engage their consumers. Stay tuned for some rich new content and ideas.
Since RILA's inception nearly half a century ago as the Mass Retailing Institute, we have ridden the tide of the industry's expansion to the chain store age of today. We observed, as the industry's leading partner and voice, the pioneering efficiencies and scale that characterize retail's current dominance. We saw industry behemoths grow from their earliest days. We have witnessed the difficulties of layoffs and store closings, and we have experienced the excitement of new retail channels being born and prospering.
Beginning in 2015, we saw the seeds of a deep transformation to a new age of retailing, the Age of (R)Tech, which we eventually documented in our first report, The Emergence of (R)Tech.
We had a front row seat to the industry's response: a surge in innovation. And because of our role as a trusted industry partner, we're uniquely positioned to help drive it forward. So, in 2017, after many conversations with senior retail executives and innovators, RILA launched its (R)Tech Center for Innovation. We have learned a lot – and built a lot – since then.
So, now, 18 months later, we are sharing our experiences from the journey so far. Beginning next week, RILA will launch its "September is for (R)Tech" campaign. We will use September to highlight the great work our members and the (R)Tech Center are doing to move the industry forward.
What can you expect to come?
- The launch of two new research reports focusing on consumers' needs
- Live tweets from (R)Tech Center events at MIT and in Silicon Valley
- Two whole new industry-wide programs that address retail's most pressing needs, including a powerful platform called the (R)Tech Open Innovation Engine – or "ROI Engine", and a network to attract the next generation of retail talent, the (R)Tech Collegiate Network
- Introductions to the (R)Tech Innovation Network, composed of the leading incubators, accelerators, and venture capital firms that work with retail startups
- Innovation awards programs that recognize the leading innovations in retail HR, AP, supply chain, and customer experience
- Blogs related to innovation in key retail functions
- …and more.
I think you'll find – like we have – that retailer's innovation programs and the retail ecosystem of today is unrecognizable from that of year's past.
Here's some of what we've seen in the last 18 months:
- Retailers are orienting their innovation strategies to address the most critical customer needs, while also achieving quick wins
- Retailers are investing in the workforce of the future by attracting data scientists, engineers, designers, behavioral scientists, and strategists
- Retailers are increasing their presence in Silicon Valley, partnering with startups and venture firms, and warming up to open innovation processes like hackathons
- Retailers building a true (R)Tech culture across their enterprises
- More startups and venture funding are focusing on retail-specific solutions
In short, we see that RILA's members are making major effort, across every element of their business to stay competitive and exceed their consumers' expectations.
But this is only the first few miles of a marathon of industry changes; more is certain to come.
Be sure to follow @RILATweets throughout September to stay up to date and join the conversation using #RTech.
This is the seventh in a series of blog posts about renewable energy options
As retailers look to reduce their environmental footprint
and grow renewable energy investments, RILA continues to hear from our members
that understanding the ever-changing renewables procurement landscape can be
challenging. That's why we are developing a new renewable energy guide, which
highlights fundamentals of different procurement options and key considerations,
specifically for retailers.
In a series of blog posts, we'll be outlining various topics
featured in the guide; the next chapter in our series, Renewable Energy
is outlined below. We are excited to share the chapters one by one, and to work
with partners like Edison Energy in
a Renewable Energy Goal?
A renewable energy goal is a target for a company’s
procurement of renewable energy (RE) that is typically bound by a specific
timeframe. RE goals can be external- or internal-facing, and often come in one
of four forms including:
A percentage of renewable energy procured or
generated relative to a company’s overall annual energy or electricity demand.
A number of renewable energy installations or
buildings with renewable energy.
An absolute amount of renewable energy
procured or generated.
An absolute amount of greenhouse gas (GHG)
emissions reduced (in carbon dioxide (CO2) equivalents) beyond what is
achievable through efficiency and non-RE, low GHG fuel sources. These may
incorporate scope sources of
Public goals show the company’s authentic commitment to its
customers, employees, and investors, helping promote the company’s values. Creating
RE goals involves many internal stakeholders ranging from the energy manager to
the CEO supporting enterprise-wide accountability.
Who uses them/What are the key benefits?
Creating a RE goal demonstrates the company’s commitment to
reducing its carbon impact and unites other departments across the organization.
Across the globe, universities, cities and companies are all
increasingly setting RE goals. Retailers like Apple, Estee Lauder, H&M,
IKEA, Nike, Starbucks, VF Corporation, and Walmart are among the over 130
companies that have
set targets to purchase 100% renewable energy . Over
half the 2017 Fortune 100 list of companies has set greenhouse gas
and/or renewable energy goals.
Is pursuing a Renewable Energy Goal right for you?
Potential cost savings and stability
Project size and term
Locking in energy prices
Ready to move forward with a Renewable Energy Goal?
Like any renewable energy initiative, it is important to
identify what commitments have been made in the past and their outcomes. By
engaging stakeholders across the organization that have been involved with past
commitments can help improve the process for a new goal.
Industry groups. Environmental initiatives, and NGOs can help benchmark strategies and understand the goals your peers are making.
Examples include RILA,
Green Power Partnership, and The Climate Group.
Advisors such as Edison Energy
Electric can helps strategize, set, and execute goals by finding and
negotiating the best solutions that fit your needs.
To learn more about setting a renewable energy goal, if it
is a worthwhile consideration for your company, and next steps for moving
forward, access the full chapter in the renewable energy guide here and all the
chapters published so far here. For more information about RILA's renewable
energy initiatives, contact Erin Hiatt.
RILA recognizes that changing consumer values, preferences, and lifestyles have disrupted retail, paving the way for innovation and new solutions. American retailers, now more than ever, are taking on a consumer-facing role and finding new ways to meet their customers' needs.
As a part of these efforts, we bring together over 1,700 retail supply chain executives every year to benchmark and network with their peers at our annual Retail Supply Chain Conference. This year, we want to highlight the transformation happening throughout the retail supply chain and are excited to launch the first annual Retail (R)Tech Supply Chain Innovation Awards.
We recently sat down with Jess Dankert, RILA's vice president of supply chain to learn more about how the industry is evolving and how member companies are integrating innovation.
Q. Tell us a little about your role at RILA.
JD: As the vice president of supply chain, I drive functional activities within this practice area and the Retail Supply Chain Conference. I also work with our member companies to benchmark, problem solve, and continue to innovate within their roles. And I support RILA's SVP of Retail Operations Lisa LaBruno with the activities of RILA's Supply Chain Leaders Council, which directs RILA's overall strategy with regard to supply chain issues.
Q. What are some of the topline goals and/or challenges for retail supply chain executives?
JD: Supply chain executives are focused on meeting their customers' needs and expectations. Now, more than ever, consumers have an on-demand shopping style which shifts supply chain towards the customer. E-commerce is a great example; supply chains are more and more customer-facing and must be nimble and responsive enough to make sure merchandise is in the right place at the right time, whether that's a store in Manhattan or a doorstep in North Dakota.
Every company is finding new ways to be more responsive and create solutions within this space. Supply chain executives are problem-solvers and are always reevaluating and evolving.
Q. The retail industry at large has seen tremendous change over the last several years. What has been the biggest change in the supply chain space and what are biggest challenges associated with that?
JD: The biggest change has been the shift to a more customer-facing enterprise. Retailers realize this shift and have become more strategically focused on investing and innovating in their supply chains. They are challenged with running very responsive supply chains that can be adaptable to changes, now and in the future, all within current economic realities.
Q. What is RILA's role in helping members meet those challenges?
JD: RILA has many resources for members, from advocacy efforts to connecting with leading practices. We convene retail executives to benchmark, discuss solutions and problem solve. They often face common or similar challenges, and value having a network of peers as a sounding board. RILA also functions as a channel for interaction and feedback with the solution provider community, communicating industry needs and challenges in order to help shape more on-target solutions.
Q. Are there any recent or future notable events coming up for this group?
JD: Yes! First, our Supply Chain Leaders Council will meet September 26-27,2018 in Nashville, TN to discuss our priorities for the year ahead. Part of that meeting will be devoted to a "Shark Tank" style exercise where a curated group of startup companies will pitch their solutions to influential supply chain leaders, who will then offer critical feedback and potentially propose pilot projects.
And, we are gearing up for our annual Retail Supply Chain Conference and have launched our first Retail (R)Tech Supply Chain Innovation Awards. Supply Chain is a fertile ground for innovation and we're excited to be a catalyst to scout and highlight great ideas. We're looking for emerging solutions and disruptive ideas—from retail or even other industries—that will help advance retail supply chain. Transportation, inventory, advanced analytics, distribution, material handling… our supply chain challenge is broad, and we anticipate a wide variety of contestants vying to find out whose solution is the most innovative.
The awards are currently open and are accepting submissions until November 30. Finalists will have the opportunity to present at the Retail Supply Chain Conference in February.
Q. How can interested retailers get involved?
JD: Supply chain executives can reach out to me or Lisa for more information on how to get involved with any of our retail operations communitites. Additionally, to learn more about all RILA is doing in this space, our website is a great place to start.