Best Bang for Your Buck: A Study of Time and ROI

RILA once again partnered with the University of Texas McCombs School of Business Master of Science in Business Analytics Program to address a pressing industry challenge: measuring the ROI of store AP-related tasks. Combining historical case management data and data collected from observing in-store asset protection managers, the UT MSBA team evaluated process efficiency, asset protection task effectiveness, and task ROI. The team will explain their approach on how best to optimize ROI in tasks relating specifically to theft, process changes to improve efficiency, and discuss asset protection efficacy moving forward. And, Lowe’s will share how they are leveraging the students’ research findings to enhance in-store operational efficiencies.

Speakers:

Luke Moeller, Director of Merchandise Shrink & AP Technology, Lowe's Companies, Inc.

Luke Bravo, Manager, Business Operations and Expansion, Shell Energy Solutions

Bhavna Kaparaju, IT Advisory Associate, Weaver Tidwell LLP

Luke Stevens, Business Analyst, Sales and Marketing, US Med-Equip, Inc.

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