Press Release
Committees & Councils
Chief Store Officers Council
Strategic Partners
About the Chief Store Officers Council
The Chief Store Officers Council brings together senior retail executives responsible for store operations across leading retail brands. Members share insights, discuss emerging challenges, and collaborate on strategies to strengthen store performance, customer experience, and workforce effectiveness.
Through peer exchange and candid discussion, the council provides a forum for executives to address the operational realities facing retail stores today—from labor and productivity to technology adoption, safety, and evolving customer expectations.
By connecting the leaders responsible for running retail’s front lines, the Chief Store Officers Council helps members stay ahead of operational trends while strengthening the performance and resilience of store networks across the industry.
Who We Are
Committee Leadership
RILA staff guide the committee’s work, coordinating priorities and supporting collaboration to advance key initiatives for the retail industry. Members can contact the staff leads for questions, access to member-only resources, or information about how to participate in the committee’s work.
Login to View Committee Roster
Committee rosters are available to RILA members. Log in to view the full list of participating companies and representatives.News & Insights
Retail Insights & Industry News
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CBP Opens CAPE Portal for Tariff Refund Claims
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Pro-Growth Tax Policy and What It Means for Retailers
Blog Post
Why the Top 10% of Offenders Drive Most Retail Crime Loss
Press Release
RLC Supports Illinois Interchange Fee Ban on Taxes and Tips
Blog Post
Court Clarifies Consumer Injury Standards for Retail Pricing Claims
