COVID-19 Protocols Governing Customer Face Coverings

COVID-19 Protocols Governing Customer Face Coverings


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Customer Face Coverings: De-Escalation Training No. 6

  • PDF
  • 07/27/2020

Member-only resources for Asset Protection Leaders Council and Workplace Safety committees on customer facial covering only talking points. (Please...

Member Only

Customer Face Coverings: De-Escalation Training No. 5

  • PDF
  • 07/24/2020

Member-only resources for Asset Protection Leaders Council and Workplace Safety committees on customer facial covering scenarios. (Please log-in to...

Member Only

Customer Face Coverings: De-Escalation Training No. 4

  • PDF
  • 07/23/2020

Member-only resources for Asset Protection Leaders Council and Workplace Safety committees on customer facial covering scenarios. (Please log-in to...

Member Only

Customer Face Coverings: De-Escalation Training No. 3

  • PDF
  • 07/22/2020

Member-only resources for Asset Protection Leaders Council and Workplace Safety committees on customer facial covering scenarios. (Please log-in to...

Member Only

Customer Face Coverings: De-Escalation Training No. 2

  • PDF
  • 07/21/2020

Member-only resources for Asset Protection Leaders Council and Workplace Safety committees on customer facial covering scenarios. (Please log-in to...

Member Only

Customer Face Coverings: De-Escalation Training No. 1

  • PDF
  • 07/20/2020

Member-only resources for Asset Protection Leaders Council and Workplace Safety committees on customer facial covering scenarios. (Please log-in to...

Member Only

Costumer Masks Required Signage

  • PDF
  • 05/26/2020

Signage for the customer entrance doors (only used in the locations where we are required to enforce customer masks). (Members-only content. Please...

Member Only

Script for Wearing Masks 1

  • PDF
  • 04/27/2020

Version 1 of a script and guidelines for mask enforcement, intended for store managers. (Members-only content. Please log-in to access).

Member Only

Script for Wearing Masks 2

  • PDF
  • 04/27/2020

Version 2 of a script and guidelines for mask enforcement, intended for store managers. (Members-only content. Please log-in to access).

Member Only

Face Masks Required Signage

  • PDF
  • 04/01/2020

Signage for customers that they are required by law to wear a face mask while in the store. (Members-only content. Please log-in to access).

Member Only

Points for Mask Enforcement

  • PDF
  • 04/01/2020

Talking points for managers about mandatory mask enforcement. (Members-only content. Please log-in to access).

Member Only

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