Compliance Leadership Model

The CLM is based on the widely-used standards-- ISO 14001: Environmental Management Systems and ISO 19600: Compliance Management Systems, as well as the U.S. Federal Sentencing Guidelines. The levels in the model represent programs with:

• increasing capability,
• strengthened organizational structure,
• increased focus on risk reduction,
• greater integration of sustainability, and optimization of environmental performance. 

Every retailer has different compliance obligations and regulatory risk and therefore, not all retailers will need or want to progress though the model for every dimension. However, all compliance programs should include Essential Level elements. Users can refer to the CLM Resource Library for corresponding tools and guidance resources for each dimension. Click on the headers below for a description of each level.