Creating a Dynamic Innovative & Skilled Workforce

Developing the Next Generation Retail Workforce

Retailers serve communities comprising individuals from many ethnicities and backgrounds. RILA’s members strive to ensure their workforce reflects their communities and customers.

Leading retailers are leaning into issues that resonate with core business principles, consumers, and communities. Bridging together the teams and ideas of different operational communities, from human resources to asset protection to supply chain, retailers are identifying new opportunities to create innovative ways to increase collaboration, bringing greater value to the retail workforce and consumers.

RILA is committed to ensuring that all retailers have access to the tools, research, and benchmarking to improve their inclusion policies, ultimately driving sales and prosperity. The Retail Culture & Community is focused on aligning corporate strategies with a welcoming, collaborative culture to achieve the company's goals and vision.