Retail Loyalty Programs

Discover how retail loyalty programs and data-driven discounts help American households save money, stretch budgets, and get more value, according to new research from RILA and Circana.

More Than
Just Points

Struggling Consumers Find Savings & Stretch Budgets with Discounts & Loyalty Programs

New research from RILA and Circana finds retail data-driven discount programs are helping American households save money, manage their budgets and get more value from the purchases they already plan to make.

Family shopping together at a grocery store

As consumers look for ways to stretch their budgets, these programs are delivering meaningful savings. New research from the Retail Industry Leaders Association (RILA) and Circana shows that consumers see real value in loyalty programs — and understand the exchange of information for discounts, rewards and other benefits. Data-driven programs deliver benefits to consumers across categories: grocery, apparel, beauty, electronics, convenience and home improvement.

Real Savings

Loyalty programs are helping consumers get more value from the purchases they already plan to make.

85%

More Value From Purchases

of consumers say loyalty helps them get more value from planned purchases.

$1,500

Annual Household Savings

in average annual household savings through retail loyalty programs.

More Than
$180
BILLION

Savings Across America

Across 131 million U.S. households, retail loyalty programs represent more than $180 billion in estimated annual savings nationwide.

Family shopping at a mall

Making Every Purchase Count

For consumers managing everyday expenses, loyalty programs offer a practical way to save on purchases they are already making.

From grocery shopping to apparel, beauty and home improvement, data-driven programs are helping households find value across everyday retail categories.

Families Feel the Value Even More

Mother and children shopping together at a market
78%

Staying Within Budget

of households with children say loyalty programs help them stay within their budget.

Households with children are also more likely to rely on data-driven discounts to help with budgeting and savings — showing how personalized offers and loyalty benefits can be particularly valuable for families balancing competing household expenses.

Consumers Understand the Data-for-Value Exchange

Consumers are clear about what they are willing to share — and what they expect to receive in return.

77%

Comfortable Sharing

are comfortable sharing some information about their shopping if it helps them receive discounts, rewards or other benefits.

23%

Prefer Privacy

would rather keep their shopping information private, even if it means receiving fewer discounts, rewards or other benefits.

Family carrying shopping bags

The Value of Sharing

The findings show that for more than three in four consumers, the opportunity to receive meaningful value can make sharing some shopping information worthwhile.

Explore the Research

Read the complete findings and learn more about how loyalty programs are helping consumers save.

Research conducted in partnership with Circana. Data provided by Circana.

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