Contact
Get In Touch 

Accessibility & Inclusion

We’re passionate about designing events that feel safe, inclusive, and accessible to all. We want to create the best experience for everyone attending RILA Events. The following information will help you plan your conference experience and answer questions you may have about accessibility.

Venue Accessibility

All conference venues comply with all relevant accessibility laws, including the Americans with Disabilities Act (ADA). Accessible elevators and/or escalators are available to all levels, and appropriate signage will be provided to help locate these facilities. We strive to accommodate the diverse needs of all our attendees and ensure everyone has a comfortable, productive experience. If you have specific accessibility needs or require additional assistance, please contact our team ahead of the conference.

Accommodation Services

Mobile Scooters

If you need a mobility scooter, please contact us two weeks prior to the start of the conference.

ADA Accessible Hotel Rooms

Conference venues often offer a range of wheelchair-accessible hotel rooms. If you require one, please contact our logistics team manager, Kate, at kate.rabatsky@rila.org. We will do our best to reserve the room closest to the meeting spaces to make the commute to the conference activity easier.

Service Animals

In compliance with the Americans with Disabilities Act (ADA), service animals are permitted in all areas where guests are normally allowed. If you are bringing a service animal, please inform us in advance to ensure we can provide the best possible accommodation.

Nursing/Pumping Room

RILA will provide a private room that includes a comfortable chair and a small refrigerator onsite at our conferences. For more details, including location, please contact Michael.Jordan@rila.org.

Interpreting Services

Sign language interpreters are available upon request. Please contact us 30 days prior to the start of the conference.

Dietary Restrictions

During the registration process, you will be prompted to list any dietary restrictions or requirements for our conferences. Please be as detailed as possible so we can accommodate accordingly. If this was not included in your registration information, please contact Michael.Jordan@rila.org, two weeks prior to the start of the conference.

Educational Spaces & Materials

Seating and Accessibility

Session room seating is flexible to accommodate wheelchair access, front-row seating, priority seating for service animals, and aisle seating. Please let a RILA Team member know prior to the session start if assistance is needed.

Closed Captions

All videos during educational sessions will include closed captioning.

Sensory Information

Loud music can be heard prior to the start of all general sessions. We recommend waiting in the pre-function space before the sessions begin, if this causes issues. This information will be noted on signage outside of the general session space during the conference period.

Stage Requirements

All conference staging will include chairs for speakers and handrails. If a ramp is required to access stages with ease, please contact us 2 weeks prior to the start of the conference.

Session Materials

Digital documents are accessible via the conference mobile app for up to 90 days post-conference. A desktop version of the conference app is available on our conference website to view materials on a larger scale.

Need Additional Assistance?

If you require ANY specific aids or services not listed above, please contact the RILA logistics team lead: Michael.Jordan@rila.org to discuss your requirements.

Connect with Us

Need Accessibility Assistance?

Our logistics team is available to help with any accessibility requests before or during the conference.

If you need assistance before the event, please contact our logistics team. During the conference, the RILA team will be available at the registration and information desk. Staff members can be identified by their “Staff” badges and are happy to assist with any request.