Chief privacy officers and general counsel from retail member companies that addresses privacy issues affecting the retail industry.
Today, empowered customers not only can reach their favorite retailers in physical stores, but they can also connect through websites, apps and through search and other social media platforms. With competition a mere click or voice command away, retailers are challenged like never before to build and deepen trust in customer relationships in order retain their loyalty, and strive to do so by meeting their privacy expectations.
Chief privacy officers and general counsel executives address privacy issues affecting the retail industry, such as CCPA and GDPR implementation, facial recognition and other emerging technologies, trans-Atlantics data flows and comprehensive privacy legislation. In addition to policymaking, RILA’s focus is in facilitating discussions of best practices among peers utilizing meetings, surveys, and where appropriate, creating consensus documents for both internal and external use. Contact justin.goldberger@rila.org.
RILA staff guide the committee’s work, coordinating priorities and supporting collaboration to advance key initiatives for the retail industry. Members can contact the staff leads for questions, access to member-only resources, or information about how to participate in the committee’s work.
