The Retail Industry Leaders Association (RILA) today announced the winners of the 2019 RTech CEO Forum Innovation Awards, a program designed to connect retailers with companies enabling the industry's future. The three winners, 42 Technologies, Limitless Insight, and Gladly, were chosen by RILA's Board of Directors and will now have the opportunity to showcase their innovative solutions to retail's chief executives in person at RILA's 2019 Retail CEO Forum January 20-22 in Amelia Island, Florida.
"It is an incredible opportunity to connect these leading-edge startups to the top decision makers of the industry's leading companies to showcase the technologies enabling their future success," said Nicholas Ahrens, RILA vice president of innovation. "We're excited to welcome these startups further into the retail ecosystem and look forward to envisioning the future of the industry together next week in Florida."
The winners, listed below, each have developed technologies to help retailers provide customers a more ubiquitous and ultra-personal shopping experience.
42 Technologies is a retail analytics and business intelligence platform that uses multi-channel data to improve sales and margins. Our end-to-end framework cleans & consolidates multiple sources of retail data (e.g. wholesale, stores, online), so executives to store managers can derive key insights and make data-driven decisions. 42 has retail customers across Europe, Asia, and North America, and is currently processing over $1 billion in transaction data.
Contact: Peter Yang; email@example.com
Limitless Insight is an advanced location intelligence platform designed to give brick and mortar data rich customer analytics. Through their personal recommendation engine Limitless is able to deliver Location Based Offers that are personal and relevant. Influencing the shopping pattern live in store Limitless can reduce abandoned baskets and entice customers into areas within the store that they may not have done otherwise. Delivering increased sales and margin Limitless can also improve staff efficiencies to improve better customer service.
Contact: Gary McDonald; firstname.lastname@example.org
Gladly is reinventing customer service to put people at the heart of it. With a customer service platform that enables B2C companies to focus on people talking to people throughout a lifetime of naturally productive conversations, Gladly helps brands communicate with their customers seamlessly across all channels from voice, email and messaging to chat and social media.
Contact: Jenny Roy; email@example.com
RILA is the trade association of the world's largest and most innovative retail companies. RILA members include more than 200 retailers, product manufacturers, and service suppliers, which together account for more than $1.5 trillion in annual sales, millions of American jobs, and more than 100,000 stores, manufacturing facilities, and distribution centers domestically and abroad.