PROGRAM

  • Sunday Apr 30, 2023
  • Monday May 01, 2023
  • Tuesday May 02, 2023
  • Wednesday May 03, 2023
10:00 AM – 6:30 PM

Registration and Information Desk Open

Pick up your registration materials here, along with answers to all your questions.

3:00 PM – 5:00 PM

Workplace Safety Committee Meeting - Invite Only

Open only to RILA Workplace Safety Committee members and strategic partners. If your company is a RILA member retailer and you do not have representation on the Committee, please reach out to Lisa LaBruno at Lisa.labruno@rila.org to learn how to get engaged.

5:00 PM – 5:30 PM

Asset Protection Steering Committee Meeting - Invite Only

This is a private meeting for RILA members on the Retail Asset Protection Conference Steering Committee. The committee is comprised of top retail supply chain executives, and is charged with the task of overseeing the structure and programming of the Asset Protection Chain Conference.

5:00 PM – 6:30 PM

Welcome Reception

Join us to kick off the conference at the welcome reception where you can reconnect with industry friends, network with your peers and enjoy drinks and light fare.

7:00 AM – 6:00 PM

Registration and Information Desk Open

Pick up your registration materials here, along with answers to all your questions.

7:45 AM – 8:30 AM

Breakfast

Please join us for breakfast and networking before the day begins.

8:30 AM – 8:45 AM

Conference Kickoff & Opening Remarks

  • General Session
Please join us as we kickoff the annual Retail Asset Protection Conference with an update on RILA's activities and how leading retailers are addressing current challenges and opportunities.

8:45 AM – 10:00 AM

General Session

  • General Session
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10:00 AM – 10:30 AM

Business Break

Enjoy snacks and refreshments while you check emails, make calls and network.

10:30 AM – 11:15 AM 5 Concurrent Events

Bridging the Investigations Gap Between ORC Teams, E-Commerce Fraud Teams, and Brick and Mortar AP Teams

  • Breakout Session
Organized Retail Crime (ORC) has increased in recent years, costing businesses over 95 billion dollars in losses last year. As ORC increases, the lines between physical and digital shopping are increasingly blurred, which have provided more opportunities for fraudsters. Hear how Cyber Security and Asset Protection Investigators have come together to enhance organizational resources and capabilities to address and combat the rising threat. In this session you will hear specific examples of how this enhanced capability drives stronger mitigation opportunities and comprehensive law enforcement packages from refund fraud, gift card extortion and discount fraud.

Customer Powered Self-Checkout Fraud

  • Breakout Session
Run. Hide. Fight. has been broadly adopted across the retail industry. In this session, we'll discuss the legitimacy of the current training model, and explore the considerations of implementation into individuals’ lives. We will dig into the realistic elements of preparation, evasion, and fighting. We will discuss how to honestly share this information to people in your span of influence, and how one’s mindset and location may alter the best laid plans.

Face Matching for Retail: Real World Wins for Improved Store Safety, Loss Prevention, and Investigations

  • Breakout Session
Deadly in-store violence and ORC spikes have retail employees and customers understandably concerned about store safety. Join us as industry leaders share exactly how modern face matching technology helps prevent violence and loss while reducing AP investigation time from weeks to minutes. In addition to dozens of real-world cases, participants will learn about best practices for highly accurate retail face matching, including safeguards to protect consumer privacy.

Retailer-only Roundtable

  • Breakout Session
Retail roundtables are your chance to explore an asset protection topic in depth with colleagues from across the retail industry. This session is only available to retail and consumer product manufacturer attendees. Limited to 30 eligible attendees.

The Operations Center Evolution from Investigations to Real Time Response

  • Breakout Session
Our country has experienced a period unprecedented civil unrest over the past several years. Hear how retailers prepared, sourced intel, leveraged technology and partnered with law enforcement to protect associates and fortify stores. You will walk away with ideas for how to make your preparedness and response plan stronger than ever.

11:15 AM – 1:30 PM

Expo Experience Lunch

Join your peers for lunch and networking in the Expo Experience.

11:15 AM – 6:00 PM

Expo Experience Open

The Expo Experience opens now! Join us to network with and learn from the service providers helping retailers meet their asset protection challenges and improve their results! The Expo Experience runs from 11:15 a.m. - 6:00 p.m. today.

1:30 PM – 2:15 PM 5 Concurrent Events

Addressing the Threats of ORC Through Effective Cross-Functional Collaboration

  • Breakout Session
Join us to hear from a panel of experts who will share how retailers and law enforcement can more effectively collaborate with one another. Panelists will share how the industry can address the significant risks associated with Organized Retail Crime.

Building an Adaptive Internal Investigations Strategy to Meet the Needs of Today's Workforce and Culture

  • Breakout Session
Prosecution decisions, interviews/investigations involving minors, and increased policy violation cases are all contemporary issues facing retailers today. Rather than the traditional investigation, interview, termination, and prosecution, retailers need to adapt internal investigations philosophies to meet the needs of the business. Hear different perspectives from retail leaders on how they are rethinking traditional internal investigations to be more people focused and meet the needs of today's workforce.

Fraud Mitigation at CarMax

Like many retailers, CarMax faces a variety of fraud challenges in the eCommerce space, including identity theft, credit application fraud and other gaming and abuse. Learn how CarMax stood up an enterprise Fraud Committee, led by AP but also including key stake holders such as Technology, Product and Credit and Collections to oversee and ensure company support of their fraud roadmap. Hear about the technology solutions, both in-house and third-party, being used to assess risky transactions, devices, and identities, and how CarMax has reorganized their AP team to address the various type of fraud triage and investigation between Centralized AP and Field AP.

Retailer-only Roundtable

Retail roundtables are your chance to explore an asset protection topic in depth with colleagues from across the retail industry. This session is only available to retail and consumer product manufacturer attendees. Limited to 30 eligible attendees.

Tours of Duty

  • Breakout Session
This panel discussion will focus on how LP professionals prepare for and execute meaningful store visits. The session will provide examples of how analytical tools, technology, and partnerships drive intentional visits both in specialty retail as well as big box. Participants will walk away with tools that will assist them in determining best practices for store visit selection, as well as how to gain the trust and commitment from store leaders to make improvements.

1:30 PM – 3:30 PM 2 Concurrent Events

Workshop: Loss Prevention Certification w/ LPCertified Exam

As retail continues to evolve at an exponential rate, Loss Prevention and Asset Protection Professionals are continually asked to adapt and overcome new challenges. Join the Loss Prevention Foundation for our exclusive RILA Workshop where we will provide you insights to the LP Certifications (LPQ/LPC), a blueprint for getting through the material, enhancing your business acumen and obtaining the milestone of becoming LP Certified. Registration for this workshop includes the purchase of your LPCertified Exam. As an additional bonus, the LPF and its valued LPF Partners who support the RILA's Retail Asset Protection Conference will award you with the complimentary LPC Course — a $795 value. Register today and reserve your spot today to start your LP Certification Journey.

Workshop: Loss Prevention Certification w/ LPQualified Exam

As retail continues to evolve at an exponential rate, Loss Prevention and Asset Protection Professionals are continually asked to adapt and overcome new challenges. Join the Loss Prevention Foundation for our exclusive RILA Workshop where we will provide you insights to the LP Certifications (LPQ/LPC), a blueprint for getting through the material, enhancing your business acumen and obtaining the milestone of becoming LP Certified. Registration for this workshop includes the purchase of your LPQualified Exam. As an additional bonus, the LPF and its valued LPF Partners who support the RILA's Retail Asset Protection Conference will award you with the complimentary LPQ Course — a $495 value. Register today and reserve your spot today to start your LP Certification Journey.

Speakers
Paul Mello
Director, Operations
Loss Prevention Foundation
Mathew Schriner
Senior Director of Operations
Loss Prevention Foundation
Terry Sullivan
President
Loss Prevention Foundation
2:15 PM – 2:45 PM

Business Break

Enjoy a brief break to grab some refreshments.

2:45 PM – 3:30 PM 3 Concurrent Events

How Do I Truly Make a Difference in My Community? Leveraging Law Enforcement Relationships to Build Strong Partnerships and Cultivate Community Engagement

  • Breakout Session
By working together, retailers and police may have a positive impact on the community, leading towards safer stores and potentially decreased theft activity. Hear how Dick's Sporting Goods and local law enforcement are collaborating to impact community safety and law enforcement partnerships. Dick's has created a specific menu of tactics to engage law enforcement in the communities where they have stores that bolster their relationships with them while creating positive experiences for community youth through sport. These tactics consistently net better partnerships, response to incidents, access to off-duty support, and more.

Mall-Based Retail Security: A Fresh Approach to Protect People and Assets

  • Breakout Session
Mall-based retailers are facing an array of security threats. Learn about the suite of technology innovations and practical steps that retailers and mall property managers can leverage to respond effectively.

Retailer-only Roundtable

Retail roundtables are your chance to explore an asset protection topic in depth with colleagues from across the retail industry. This session is only available to retail and consumer product manufacturer attendees. Limited to 30 eligible attendees.

3:30 PM – 3:45 PM

Moving Break

Enjoy snacks and refreshments while you check emails, make calls and network.

3:45 PM – 4:30 PM

General Session

  • Breakout Session
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4:30 PM – 6:00 PM

Expo Experience Reception

Join other conference attendees for this great networking opportunity.

7:00 AM – 6:00 PM

Registration and Information Desk Open

Pick up your registration materials here, along with answers to all your questions.

7:15 AM – 8:15 AM

Crimes Against Business Committee Meeting - Invite Only

Open only to RILA Crimes Against Business Committee members and strategic partners. If your company is a RILA member retailer and you do not have representation on the Committee, please reach out to Lisa LaBruno at Lisa.labruno@rila.org to learn how to get engaged.

7:45 AM – 8:30 AM

Breakfast

Please join us for breakfast and networking before the day begins.

8:30 AM – 10:00 AM

General Session

  • General Session
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10:00 AM – 10:30 AM

Business Break

Enjoy a brief break to grab some snacks and refreshments.

10:30 AM – 11:00 AM

Ask an Asset Protection Leader

Each “Ask an Asset Protection Leader” session features a senior retail asset protection executive and offers the unique opportunity for Q&A and discussion with some of the most notable asset protection leaders in the industry. The topics are up to you! Ask your most burning questions on asset protection issues, industry trends, career development, and more! This session is only available to retail and consumer product manufacturer attendees. Limited to 25 eligible attendees.

10:30 AM – 11:15 AM 2 Concurrent Events

(Re)Thinking the Relationship Between Store Safety, ORC, and Inclusion

  • Breakout Session
Throughout our lives we develop biases that unconsciously affect our understanding, actions, and decisions. There are key tactics retailers can use to minimize the negative impacts of this unconscious bias during asset protection routines. Join this session to learn strategies that retailers can align with their company values to minimize bias through the training and execution of theft deterrence and investigative strategies.

Doing More With … the Same. CCTV Re-Imagined

  • Breakout Session
Learn how Dollar Tree is maximizing the use of their existing CCTV systems with a technology that is patterned after POS EBR video recorded transactions. This session will highlight the additional multi-purpose uses and financial benefits of dashboarding exceptions for video reporting, monitoring, verification along with real-time notifications for 24/7 perimeter/interior door activity.

11:15 AM – 1:30 PM

Expo Experience Lunch

Join us for a buffet style lunch and networking in the Expo Experience.​​​​

11:15 AM – 6:00 PM

Expo Experience Open

The Expo Experience opens now! Join us to network with and learn from the service providers helping retailers meet their asset protection challenges and improve their results! The Expo Experience runs from 11:30 a.m.- 6:00 p.m. today.

11:30 AM – 12:30 PM

Asset Protection Leaders Council Meeting - Invite Only

Open only to RILA Asset Protection Leaders Council members and strategic partners. If your company is a RILA member retailer and you do not have representation on the Committee, please reach out to Lisa LaBruno at Lisa.labruno@rila.org to learn how to get engaged.

1:30 PM – 2:15 PM

General Session

  • General Session
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2:15 PM – 2:45 PM

Business Break

Enjoy snacks and refreshments while you check emails, make calls and network.

2:45 PM – 3:15 PM

Ask an Asset Protection Leader

Each “Ask an Asset Protection Leader” session features a senior retail asset protection executive and offers the unique opportunity for Q&A and discussion with some of the most notable asset protection leaders in the industry. The topics are up to you! Ask your most burning questions on asset protection issues, industry trends, career development, and more! This session is only available to retail and consumer product manufacturer attendees. Limited to 25 eligible attendees.

2:45 PM – 3:30 PM 3 Concurrent Events

Combat ORC with Collaboration—ACCESS Taskforce

  • Breakout Session
When asset protection professionals collaborate, they help define trends, build prosecutable cases against ORC, prevent future violent crimes, and take their seat in the boardroom with a proven ROI. LVT partnered with retailers, local governments, local law enforcement, and the Loss Prevention Research Council (LPRC) to create the ACCESS Taskforce, or the Alliance of Companies and Communities to Enhance Safety and Security, to make communities safer by reducing ORC. Participants in the ACCESS Taskforce will discuss the effects, the recent data, and how the technology has made a difference in the number of parking lot incidents and crime throughout the communities.

OSINT Investigations: Managing and Investigating Loss on Online Marketplaces

  • Breakout Session
Join Open-Source Intelligence Retail Investigators in a panel discussion exploring OSINT investigations and current technology to assist in identification of schemes.

Threats: How Do We Stay One Step Ahead

  • Breakout Session
Retailers are finding new ways to leverage their video management solutions and cameras to solve current issues. This session will explore how retailers are using video analytics solutions to address issues at the front end like ticket switch, scan avoidance, and push outs. Also discover how video analytics solutions like motion sensing and dwell can drive operational efficiencies and employee action.

3:45 PM – 4:30 PM

General Session

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4:30 PM – 6:00 PM

Expo Experience Reception

Join other conference attendees for this great networking opportunity.

8:00 AM – 8:30 AM

Breakfast

Please join us for breakfast and networking before the day begins.

8:00 AM – 11:00 AM

Registration and Information Desk Open

Here with answers to all your questions.

8:30 AM – 10:00 AM

General Session

  • General Session
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* Indicates that the speaker is tentatively confirmed based on ability to travel. 
 

Attend the can’t miss event for your asset protection team!