Gaylord Palms Resort and Convention Center

Uncover a one-of-a-kind enchanted surrounding at Gaylord Palms Resort & Convention Center. Our upscale resort in Kissimmee, Florida features a premier location just minutes from Walt Disney World® and Universal Orlando Resort™. Whether you're traveling for work or play, you'll love the convenience of having everything in one place. Start your stay in the soaring glass atrium showcasing the landscape of the Everglades, the cobblestone streets and rich history of St. Augustine, and the picturesque scenery and vibrant colors of Key West. Enjoy the water park, or savor some time to yourself relaxing at the pool. Continue the fun as you delight your taste buds with the finest cuisine from any of the nine restaurants. When it's time to get back to business, inspire new ideas across 400,000 square-feet of impressive meeting space. Unfold extraordinary moments at Gaylord Palms Resort & Convention Center.

HOTEL RESERVATIONS
RILA’s room rate will be available until July 20, 2021.
 
RILA has reserved a block of sleeping rooms (single or double occupancy) at the Gaylord Palms Resort & Convention Center for the 2021 LINK: The Retail Supply Chain Conference and the 2021 Retail Asset Protection Conference attendees at the special group rate of $269/night, not inclusive of taxes, plus a $20 resort fee.
 
To make your hotel reservation, you must first register for the conference. The hotel will not accept reservations at the RILA rate via phone.
 
Room reservations can be made online via the hotel booking link provided to you on your conference registration confirmation email to take advantage of our special group rate. The cut-off date is July 20, 2021. After the cut-off date, it is at the hotel's discretion whether to accept additional reservations, which will be subject to prevailing rates and availability.
 
HOTEL DEPOSIT POLICY
A non-refundable deposit for the first night’s room and tax will be will be charged to the credit card provided on July 30, 2021. After that date, changes may be made to arrival dates or departure dates, and the names may be changed, but if the reservation is cancelled in its entirety, no refund will be made.
 
HOTEL CANCELLATION POLICY
Reservations may be cancelled without penalty prior to July 30, 2021. Reservations cancelled after July 30, 2021 will forfeit a one night room and tax deposit.
 
CHECK-IN & CHECK-OUT
Check-in time is 4:00 p.m. and check-out time is 11:00 a.m.
 
PARKING
On-site parking fee: $28.00 USD daily
Valet parking fee: $38.00 USD daily

Parking fees do not include tax, which is additional: In/out privileges for overnight guests only; Day guests per entry.
 
RILA does not provide any vouchers for parking at the resort.
 
AIRPORT & GROUND TRANSPORTATOIN INFORMATION
Orlando International Airport (MCO) – located 19 miles from the hotel
 
This hotel does not provide shuttle service.
  • Alternate transportation: Mears Transportation
  • Estimated taxi fare: $53 USD (one way)

Third Party Housing Companies

RILA does not work with any third parties for hotel reservations, and no company should be contacting you to solicit hotel reservations. Should you be contacted by any third party housing companies, please note that they are not affiliated, authorized or recommended by RILA. Many are known to engage in fraudulent practices. If you are contacted, please contact us right away, and do not make reservations through these companies. All hotel reservations should be made by you directly with the hotel, through the hotel reservation link provided on your conference registration confirmation email.

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