Leading Retail Insights: The 2021 Consumer Shift

The world around us is changing again. More than a year ago, the COVID-19 pandemic changed everything for consumers—and retail. We’ve seen American families shift their shopping to fulfill their immediate needs to live, cook, learn, exercise, and work from home.

Now with vaccinations accelerating, and restrictions decreasing, consumer spending habits are shifting again. Discover how retailers are repositioning themselves to thrive as American consumers shift priorities.

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Presenters and Speakers

Don Unser
Chief Retail Strategist
The NPD Group

Javi Quiñones 
President and Chief Sustainability Officer
IKEA US

Stephen Smith 
President and CEO
L.L.Bean

Thank you to our Thought Leader

The NPD Group

The NPD Group

As consumer tastes change and the retail landscape evolves, new business opportunities and threats abound. The NPD Group offers data, industry expertise, and prescriptive analytics to help our clients grow their businesses in a changing world.

The world’s leading companies rely on us to help them measure, predict, and improve performance across all channels. They trust us to benchmark performance, guide strategic decision-making, and improve pricing, product management, new product innovation, customer segmentation, assortment, and sales forecasts.

The NPD Group Resources

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The Future of Retail

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Thank you to our Sponsor

Microsoft Corporation

Microsoft Corporation

Microsoft is the leading platform and productivity company for the mobile-first, cloud-first world, and its mission is to empower every person and every organization on the planet to achieve more.

Microsoft Resources

Retail Trends Playbook 2021

Retail Trends Playbook 2021

Discover best-in-class examples and strategies for keeping your people, systems, and operations connected in new ways.

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Reimagine Retail in the Digital Age

Hone your ability to do both more effectively by reading this e-book, Reimagine Retail in the Digital Age.

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Learn how to continue serving your customers and supporting your employees while adapting to rapid changes in your retail environment.

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