Program Overview

Explore our cross-functional offerings

Session Titles

The supply chain is no longer a straight line. Because of the cross-functional nature of retail operations, LINK sessions often touch on multiple themes and don’t fit neatly into a single box. This content guide can help you find relevant subjects that may be vital to your role and interests.

Retailer-Led Sessions

Launching Blockchain in Real Life with Walmart

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Six Years in Six Months: Navigating Parcel and Broader Transport Markets in the Post-COVID-19 Future

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Lessons Learned from Automating Best Buy’s Distribution Network

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Improving Safety and KPIswith Contactless Pick-Up and Delivery

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Modernizing Customer-Focused Fulfillment: 3 Lessons from H&M

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Building a Reverse Logistics Strategy That Differentiates and Increases Profitability


The Living Model: How Dollar General is Leveraging Digital Twin Technology for Continuous, Collaborative Supply Chain Improvement and Innovation

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Coast to Coast: What’s on the Horizon for America's Port Operations


How Petco Serves the Increasingly Digital Consumer

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Flexibility, Adaptability & People: Retailers Share Lessons Learned from a Perfect Storm

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Getting Gig-E with Best Buy and Last Mile by Car

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Unlocking the Black Box: How Vendor/Supplier Visibility Sharing Can Improve Performance and Customer Satisfaction (Featuring Coca-Cola and Meijer)

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Next Week, Next Day, Next Hour: How Retailers Are Meeting Ever-Increasing Customer Demands

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The Future of Work is Here Now: Strategies from Top Retailers

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Locating E-Commerce Fulfillment Close to the Customer: How Meijer is Delivering Immediacy

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Target’s Culture of Safety

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Check back for more updates to the program!


  • Sunday Feb 20, 2022
  • Monday Feb 21, 2022
  • Tuesday Feb 22, 2022
  • Wednesday Feb 23, 2022
5:00 AM – 6:30 PM

Welcome Reception

9:00 AM – 4:00 PM

LINK on the Links Golf Outing

2:00 PM – 5:00 PM

Pre-Conference Meetings

8:00 AM – 10:00 AM

General Sessions

10:30 AM – 11:15 AM

4 Concurrent Breakout Sessions

11:30 AM – 12:15 PM

Plated Lunch

12:15 PM – 1:00 PM

General Sessions

1:00 PM – 6:00 PM

Expo Experience Open

1:45 PM – 2:30 PM

4 Concurrent Breakout Sessions

2:45 PM – 3:30 PM

General Sessions

3:45 PM – 4:30 PM

4 Concurrent Breakout Sessions

4:30 PM – 6:00 PM

Expo Experience Reception

7:15 AM – 8:15 AM

Women in Supply Chain Breakfast

7:30 AM – 8:15 AM

Breakfast in the Expo Experience

7:30 AM – 6:00 PM

Expo Experience Open

8:30 AM – 10:15 AM

General Sessions

10:45 AM – 11:30 AM

4 Concurrent Breakout Sessions

11:30 AM – 12:30 PM

Lunch in the Expo Experience

12:30 PM – 2:45 PM

General Sessions

3:00 PM – 3:45 PM

4 Concurrent Breakout Sessions

4:00 PM – 5:00 PM

General Session

5:00 PM – 6:00 PM

Expo Experience Reception

7:45 AM – 8:30 AM


8:30 AM – 10:30 AM

General Sessions

11:30 AM – 2:30 PM

DC Tours and Workshops

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