Accessibility & Accommodations

Designed for Every Attendee

Accessibility & Inclusion

Helping every attendee plan a safe, comfortable, and accessible conference experience.

We’re passionate about designing events that feel safe, inclusive and accessible to all. We want to create the best experience for everyone attending RILA Events. The following information will help you plan your conference experience and answer questions you may have about accessibility.

Contact Information: If you need accessibility assistance before the show, please contact our logistics team lead, MJ, at Michael.Jordan@rila.org.

Who to contact during the show: Visit the RILA Team at the registration and information desk. All RILA Team members will be wearing distinct “Staff” badges and can assist in any requests or assistance.

Venue Accessibility

All conference venues comply with relevant accessibility laws, including the Americans with Disabilities Act (ADA). Accessible elevators and/or escalators are available to all levels, and appropriate signage will help attendees locate these facilities.

Accessible Facilities

Venue layouts, elevators, escalators, signage, and primary conference areas are planned to support accessible movement throughout the event.

Additional Assistance

We strive to accommodate diverse needs and provide a comfortable, productive experience. Please contact the RILA team before the conference if you need specific assistance.

Accommodation Services

Mobile Scooters

Contact the RILA team at least two weeks before the conference if you need a mobility scooter.

ADA Accessible Hotel Rooms

To request a wheelchair-accessible room, contact Kate at kate.rabatsky@rila.org. We will try to reserve a room close to the meeting spaces.

Service Animals

Service animals are permitted in all guest areas in accordance with the ADA. Please notify the RILA team in advance so we can prepare the best possible accommodation.

Nursing & Pumping Room

A private onsite room will include a comfortable chair and a small refrigerator. Contact Michael.Jordan@rila.org for location details.

Interpreting Services

Sign language interpreters are available upon request. Please contact the RILA team at least 30 days before the conference.

Dietary Restrictions

Include detailed dietary needs during registration. For updates, contact Michael.Jordan@rila.org at least two weeks before the conference.

Educational Spaces & Materials

Seating & Accessibility

Flexible seating can accommodate wheelchair access, front-row seating, service animals, and aisle seating. Ask a RILA team member for assistance before the session begins.

Closed Captions

Videos shown during educational sessions will include closed captioning.

Sensory Information

Loud music may play before general sessions. Attendees who are sensitive to sound may wait in the pre-function area. Signage will also identify this information onsite.

Stage Requirements

Conference stages include chairs and handrails. Request a ramp at least two weeks before the conference if needed.

Session Materials

Digital materials are available through the conference mobile app for up to 90 days after the event. A desktop version is available through the conference website for larger-scale viewing.

Connect with Us

Need Accessibility Assistance?

Our logistics team is available to help with any accessibility requests before or during the conference.

If you need assistance before the event, please contact our logistics team. During the conference, the RILA team will be available at the registration and information desk. Staff members can be identified by their “Staff” badges and are happy to assist with any request.

Michael Jordan

Vice President, Conferences & Events | RILA

(202) 750-4202

michael.jordan@rila.org

Kate Rabatsky

Senior Manager, Conferences & Events | RILA

(202) 866-6789

kate.rabatsky@rila.org