Check out the 2021 Program

We can't wait to share our 2022 agenda with you.

January 27, 2021

Day 1 Schedule

OPENING REMARKS
January 27, 2021 | 2:00 - 2:15 p.m.

Mary Dillon, CEO, Ulta Beauty
Brian Dodge, President, RILA

DIGITAL TRANSFORMATION, THE FUTURE OF WORK, AND LEADING THROUGH CHALLENGING TIMES
January 27, 2021 | 2:15 - 3:05 p.m. ET

COVID-19 accelerated digital transformation that was already in motion, and businesses continue to navigate how to respond, recover, and reimagine their work in the face of rapid, sweeping changes. Microsoft CEO Satya Nadella will offer his unique perspective on how retailers can accelerate their transformation, keep up with changing customer expectations, and prepare for the future of work. Additionally, he’ll share his thoughts on the role of leaders and corporations during challenging times. 

Satya Nadella, CEO, Microsoft
Mary Dillon, CEO, Ulta Beauty [Moderator]

SATYA NADELLA
CEO
Microsoft

LEADING THROUGH CHANGE
January 27, 2021 | 3:15 - 4:05 p.m. ET

The impact of the COVID-19 pandemic on the retail industry has been significant. Kohl’s CEO Michelle Gass will share how she and her leadership team navigated these unprecedented challenges, including innovating to serve customers in new ways and leaning into the company’s omnichannel business when they were forced to close their stores. And, amidst a global pandemic and a rapidly-changing macro environment, hear how Gass has taken the time over these past several months to also reenvision the company’s business strategy to position Kohl’s for long-term, sustainable growth.

Michelle Gass, CEO, Kohl's
Brian Dodge, President, RILA [Moderator]

MICHELLE GASS
CEO
Kohl's

RETAIL'S DIGITAL FUTURE
January 27, 2021 | 4:15 - 4:55 p.m. ET

Facebook's Sheryl Sandberg will tap into her deep knowledge of digital trends to address retail’s digital future, including:

  • Changing customer expectations after the accelerated e-commerce adoption brought on by the pandemic;
  • The major consumer behavior shifts that promise to last well into the future;
  • How digital tools and innovations can help retailers stay nimble and scale to meet customer needs.

Sheryl Sandberg, COO, Facebook
Mary Dillon, CEO, Ulta Beauty [Moderator]

SHERYL SANDBERG
COO
Facebook

CLOSING REMARKS
January 27, 2021 | 4:55 - 5:00 p.m.

Brian Dodge, President, RILA

January 28, 2021

Day 2 Schedule

OPENING REMARKS
January 28, 2021 | 2:00 - 2:05 p.m.

Brian Dodge, President, RILA

THE D&I IMPERATIVE 
January 28, 2021 | 2:05 - 2:50 p.m. ET

Diversity & inclusion aren’t buzzwords at Target. The retailer, which has had an ambitious D&I strategy for many years, is a model for moving beyond talk to action, which ultimately helps drive growth and business success. Leading companies don’t go it alone; they see external partnerships as an essential component of achieving their D&I goals – to offer cultural intelligence and help infuse D&I throughout their entire organizations. This discussion will highlight lessons from Target’s longstanding partnership with HACR, the Hispanic Association on Corporate Responsibility, along with tangible actions based on the collective experiences of Target, HACR and Accenture about how to create a diverse and equitable workplace, an inclusive customer experience and positive change in our communities.

Brian Cornell, CEO, Target
Cid Wilson, President & CEO, Hispanic Association on Corporate Responsibility (HCAR)
Ellyn Shook, Chief Leadership & Human Resources Officer, Accenture [Moderator]

BRIAN CORNELL, TARGET
& CID WILSON, HACR

 

LEADING WITH PURPOSE
January 28, 2021 | 3:00 - 3:50 p.m. ET

When tough choices had to be made this past year, Best Buy showed leadership by prioritizing the safety of their customers and employees by moving all stores to curbside only at the beginning of the pandemic, even though they were deemed an essential business. While CEOs often balance the revenue goals of their companies with their social responsibilities, the challenges of 2020 came with no playbook. Hear from Best Buy CEO Corie Barry on how she and the company made important decisions during the COVID-19 pandemic and how she and her team continue to learn from those decisions today.

Corie Barry, CEO, Best Buy
Brian Dodge, President, RILA [Moderator]

CORIE BARRY
CEO
Best Buy

PUBLIC PRIVATE PARTNERSHIPS, CIVIL UNREST, ORC AND BEYOND
January 28, 2021 | 4:00 - 4:45 p.m. ET

Retailers have long partnered with law enforcement, and the many challenges and unprecedented events of 2020 have made these partnerships even more critical. Hear from FBI Deputy Director David Bowdich, who leads all domestic and international investigative and intelligence activities for the Bureau, as he discusses the responsibilities of the FBI and its role regarding organized retail crime and civil unrest, emerging criminal risks to retailers and how the retail industry and the FBI can work more collaboratively to address threats and criminal activity.

David Bowdich, Deputy Director, FBI
Lisa LaBruno, Sr. Executive Vice President, Retail Operations & Innovation, RILA [Moderator}

DAVID BOWDICH
Deputy Director
FBI
 

CLOSING REMARKS
January 28, 2021 | 4:45 - 5:00 p.m.

Brian Dodge, President, RILA

Register Today

If you'd like to request an invitation to attend, please contact Kelly Foelber at Kelly.Foelber@rila.org