Day 2 Recap of #RILAAP
"RILA is committed to helping retailers navigate industry transformation." — Jess Dankert, RILA's senior director, retail operations in opening address
Panel on Whole Community Preparedness for Evolving Threats and Hazards
Hannah Ubl, Gen Junkie, Research Nerd and Communication Wizard, BridgeWorks: The Generations People
In her session,
"Generational BlindSpots: How to Communicate Across Generations," Hannah Ubl talked recruiting and retaining top talent, whether they be baby boomers, gen Xers, millennials, or gen Edge.
Cynthia Hetherington, President of the Hetherington Group
In a best practices discussion,
Cynthia Hetherington shared tips on using the internet & social media to conduct asset protection investigations.
Dr. Lori Fridell, Associate Professor Criminology, University of South of Florida
Dr. Lori Fridell shared the science behind hidden biases and offered tips on how to make sure company asset protection practices are bias-free.
2017 (R)Tech Asset Protection Innovation Award Winners
1st place: Digital Safety USA
2nd place & Retailers Choice Awards: Profitect
3rd place: Wal-Mart Stores
Day 1 Recap of #RILAAP
Lisa LaBruno, SVP of Retail Operations, kicks off the first official day of our Retail Asset Protection Conference with a big THANK YOU to attendees and speakers.
"How do you embrace disruption? Make it a part of your business." — Richard Ashworth, President, Pharmacy & Retail Operations, Walgreen Co. in his opening keynote.
Ashworth also highlighted how the adoption of the total retail loss concept into the business has changed how Walgreens approaches asset protection. Learn more & access to our report on total retail loss here:
Kimberly Overton, chief resource prosecutor, North Carolina Conference of District Attorneys, shared keys to effective communication. Main takeaway?
"To be effective at communication and be persuasive, you have to deliver info in the way your audience learns, not how you learn."