21st Century Retail Workforce Winter Virtual Summit

21st Century Retail Workforce Winter Virtual Summit


Over two afternoons at our virtual 21st Century Retail Workforce Summit, we hosted a variety of speakers presenting on issues around AI, automation, alternative workforce models, upskilling front line associates, human capital management, as well as major public policy issues that impact retail.

Matt and JD dive into the human side of retail execution, including topics like onboarding, communication, engagement and retention.
AutoZone partners with the National Civil Rights Museum (NCRM) on a new, immersive C-Suite initiative to drive racial equity in corporate America.
Rep. Steil discusses the growing effects of automation on the workforce, the emerging impact of artificial intelligence on society, and more.
Melissa presents how retailers can fill the gap between jobs and candidates to better understand the types of workers retail could attract.
This panel highlights what policy changes may be coming and what unilateral actions retail employers can make to retain and recruit workers.
This panel explores the acceleration of consumer behavior towards e-commerce that will impact the retail industry for years to come.
This session covers the broad macro trends in the workforce and how leading retailers should respond.

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