Request for Information (RFI)


1. Company Name *

2. Contact Name *

3. Contact Title *

4. Contact Address *

5. Contact Email Address *

6. Contact Phone Number *

7. Have you historically or do you currently provide product or services to the retail sector? *

8. Does your company currently have global capabilities? *

9. Which classification best describes your company? (Select all that apply) *


10. What are your production capabilities? (See definitions in Technology Priorities Document) *

11. If you selected Beta or Prototype for your production capabilities, are you in need of additional, externally funded capital to bring to market? *

12. What timeline best represents your capabilities today? *

13. Which category does/would your product address? (Select all that apply) *

A) Category Protection Strategy

B) Optimize Current Technology & Process

C) Item Level Shrink Visibility



14. Indicate whether your specific offering meets the preferred technology functionalities identified in the TPD. (Select all that apply.) *

A) Category Protection Strategy

i) Benefit Denial

a) Customer Interface

b) Non-Customer Interface

B) Optimize Current Technology & Process

i) Case Management System

a) Event Reporting

b) Incident Reporting

c) Relationship and Analysis Trends

d) Civil Recovery and Restitution

e) Dashboard

ii) Returns

a) Merchandise Returns

b) Merchandise Returns Acceptance

iii) Closed Circuit Television

a) Assessment

b) System Guidelines

c) Technical Specifications

iv) Business Intelligence

a) Graphic User Interface (GUI)

b) System Functionality

v) Analytics

a) Reporting & Graphic User Interface

b) Data

C) Item Level Shrink Visibility

i) Under-ringing/Sweethearting

ii) Bottom of the Basket

iii) Smart Merchandise Displays

15. Please provide a high-level description of your product or service: *


Program Details

No Representations Regarding Accuracy of Information Contained in RFI

RILA makes no representations or warranties regarding the accuracy or completeness of the information contained in this RFI.

No Binding Agreement

RILA reserves the right in its sole discretion to supplement or modify this RFI or to discontinue the RFI process, either in whole or in part, at any time. RILA makes no commitments, implied or otherwise, that this process will result in a business transaction with the party submitting a response to the RFI (hereinafter referred to as "solution provider"). Nothing contained in this RFI shall be construed to create a binding agreement between the solution provider and RILA or any member retailer whose interests RILA represents (collectively referred to as "RILA"). This RFI creates no obligation on the part of RILA to utilize solution provider's services or purchase solution provider's software and/or products.

No Offer or Promises by RILA

This RFI does not constitute an offer by RILA nor does solution provider's response to the RFI constitute an acceptance of any offer. Solution provider's participation in this process may or may not result in further discussions or negotiations toward execution of an agreement. The commencement of such discussions or negotiations does not, however, signify a commitment by RILA to execute an agreement or to continue negotiations with solution provider. RILA may terminate discussions and negotiations at any time and for any reason, or for no reason.

Solution Provider Responsible for Costs

Solution provider shall be solely responsible for all costs associated with submitting a response to this RFI, including costs associated with providing additional information requested by RILA to facilitate the evaluation process.

Waiver of Liability

In submitting a response to this RFI, solution provider understands, acknowledges and accepts that RILA has sole discretion to identify those solution providers from whom to request additional information ("the information collection process"). Solution provider waives any rights and any and all claims, causes of action and liability of every kind arising from or concerning solution provider's submission of a response to this RFI including but not limited to claims related to the information collection process.

Solution Provider's Response Not Deemed Confidential

Solution provider's response to the RFI, including its contents, shall not be deemed confidential and RILA is permitted to share solution provider's response with any third-party, including but not limited to RILA retail members, unless a Non-Disclosure Agreement (NDA) shall be executed in which case RILA shall be bound by the provisions of the NDA.