Yesterday's momentum carried over into the second day at the Retail Industry Leaders Association (RILA) 2013 Retail Asset Protection Conference. Attended by asset protection executives from leading retailers and solution providers, the Retail Asset Protection Conference addresses emerging trends and challenges across the full spectrum of asset protection.
Day two opened with a presentation on omni-channel retailing, a topic that is top-of-mind for most asset protection executives. Pam Sweeney, senior vice president, Logistics Systems and Technology shared how Macy's is transforming itself into a premier omni-channel retailer through a combination of its physical, virtual and brand assets, and how they are using big data and RFID technology to gain market share.
Thereafter, attendees listened to a moderated panel discussion of three senior asset protection executives with demonstrated track records for success. Dennis Klein, vice president loss prevention at Abercrombie & Fitch, Robert Vranek, vice president loss prevention at Belk and Chris Gillen, vice president asset protection at Toys R Us shared insights and advice for maximizing performance and results. Other general sessions included a glimpse into America's political future from experienced political strategist Michael Murphy and tips from America's Safest Companies for building a culture of safety and delivering world class safety results.
Throughout the day, attendees had the opportunity to attend breakout sessions covering a broad range of topics including, how to successfully prosecute an ORC case using the RICO statute; non-traditional asset protection metrics for measuring shrink and crime reduction; the benefits to IP video; the use of root cause analysis to mitigate workplace injuries; predicting shrink and allocating resources strategically; criminal background screening, internal theft databases and EEOC regulatory compliance; and integrated POS exception reporting. Attendees also benefited from facilitated open forum discussions which enabled participants to benchmark on top asset protection challenges.
"There are 35 sessions included in this year's conference program, so there is something for every asset protection professional," said Garth Gasse, director of asset protection for RILA. "It's exciting to see executives from every segment of retail discussing trends and challenges and sharing insights in an effort to help the retail asset protection industry advance through education," Gasse concluded.
RILA's College Student Program was also showcased during day two. In the months leading up to the Retail Asset Protection Conference, undergraduate and graduate-level students from universities across the country worked with industry mentors to complete a research project, culminating in a presentation during today's sessions. This year's projects focused on customer rights, customer service and asset protection in a mobile POS world and an empirical analysis of various asset protection strategies.
"It was a fantastic day with a lot of energy among attendees, information exchange and networking opportunities. There's a lot more to come tomorrow and we are looking forward to a great closing day," said Gasse.