As a member-driven organization, RILA works to deliver actionable research and resources for our member companies and their leading executives. We cover a variety of business operation topics and committee benchmarks so retail professionals can make better informed business decisions.
As the year comes to a close, we're taking a look back at the key reports that made a splash this year. These resources reflect the varied areas of the retail business, from supply chain management to innovating the customer experience. Explore below to learn more about what's been driving America's leading retailers.
2017 Retail Energy Management Report
Now in its fourth year, the Retail Energy Management Report portrays a high-level view of the industry's adoption of various energy management practices. Specifically, we asked the largest retail companies about their teams and operations as well as the level of maturity at which their companies operate for twenty-three energy dimensions.
2017 Retail Sustainability Management Report
Aligned with RILA's Retail Sustainability Management Leadership Model, the 2017 report summarizes retailers' current progress along the Model. For each dimension of the Model, we report not only retailers' current progress, but also the retailers' outlook for 2019.
Organizing for (R)Tech
Guided by RILA's (R)Tech Center for Innovation, this report dives into the Four Cardinal Challenges that retailers face in innovating that retailers face in innovating. These challenges emerged from a survey of (R)Tech Center members and a series of interviews.
Now in its seventh year, the Annual State of the Retail Supply Chain report provides in-depth analysis of the front-burner issues facing America's retail supply chains. The report also highlights tools and leading practices to compete in an evolving marketplace.
Beyond Shrinkage: Introducing Total Retail Loss
Commissioned by the RILA Asset Protection Leaders Council and carried out by Professor Adrian Beck from the University of Leicester in the UK, this provides the retail industry with a better understanding of what constitutes retail 'loss', moving beyond the traditional confines of 'shrinkage', to develop the much broader concept of 'Total Retail Loss'.
In addition to the current portfolio of industry annual reports, new research in 2018 will explore ubiquitous shopping and the customer journey; the retail talent and skills challenge; the importance of a robust retail compliance program; and retail accounting practices.
Learn more about RILA research here or contact Charmaine Wiggins, director, research.