COVID-19 Protocols Governing Customer Face Coverings


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Customer Face Coverings: De-Escalation Training No. 6

Member-only resources for Asset Protection Leaders Council and Workplace Safety committees on customer facial covering only talking points. (Please log-in to access). Learn More

  • July 27, 2020

PDF
Customer Face Coverings: De-Escalation Training No. 5

Member-only resources for Asset Protection Leaders Council and Workplace Safety committees on customer facial covering scenarios. (Please log-in to access). Learn More

  • July 24, 2020

PDF
Customer Face Coverings: De-Escalation Training No. 4

Member-only resources for Asset Protection Leaders Council and Workplace Safety committees on customer facial covering scenarios. (Please log-in to access). Learn More

  • July 23, 2020

PDF
Customer Face Coverings: De-Escalation Training No. 3

Member-only resources for Asset Protection Leaders Council and Workplace Safety committees on customer facial covering scenarios. (Please log-in to access). Learn More

  • July 22, 2020

PDF
Customer Face Coverings: De-Escalation Training No. 2

Member-only resources for Asset Protection Leaders Council and Workplace Safety committees on customer facial covering scenarios. (Please log-in to access). Learn More

  • July 21, 2020

PDF
Customer Face Coverings: De-Escalation Training No. 1

Member-only resources for Asset Protection Leaders Council and Workplace Safety committees on customer facial covering scenarios. (Please log-in to access). Learn More

  • July 20, 2020

PDF
Costumer Masks Required Signage

Signage for the customer entrance doors (only used in the locations where we are required to enforce customer masks). (Members-only content. Please log-in to access). Learn More

  • May 26, 2020

PDF
Script for Wearing Masks 1

Version 1 of a script and guidelines for mask enforcement, intended for store managers. (Members-only content. Please log-in to access). Learn More

  • April 27, 2020

PDF
Script for Wearing Masks 2

Version 2 of a script and guidelines for mask enforcement, intended for store managers. (Members-only content. Please log-in to access). Learn More

  • April 27, 2020

PDF
Face Masks Required Signage

Signage for customers that they are required by law to wear a face mask while in the store. (Members-only content. Please log-in to access). Learn More

  • April 1, 2020

PDF
Points for Mask Enforcement

Talking points for managers about mandatory mask enforcement. (Members-only content. Please log-in to access). Learn More

  • April 1, 2020

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