RILA Report: Human Resources 

Letter From Katherine

Letter from Katherine: Employer/Employee Issues in Congress Katherine Lugar, Executive Vice President, Public Affairs, RILA The month of July historically is the busiest month in Washington, DC. This year has been no exception. A flurry of activity is underway in Congress. More >>

Feature Articles

Empowering Employees to Improve Customer Experiences Morris Applewhite, Senior Vice President, Customer Management, Convergys Corporation Convergys conducted a research program that covered customer expectations and the customer experience in a number of industries, including retailing, and involved not only customers, but also front-line employees and executives. More >>

Health Care Update Sarah Arbes, Vice President, Government Affairs, RILA "Anything can happen” is a mantra of those who follow the process of crafting legislation on Capitol Hill, and the daily twists and turns of health reform have proved no exception. More >>

EFCA Update Sarah Arbes, Vice President, Government Affairs, RILA Six months ago, conventional wisdom was that EFCA could be brought up for a vote in January and signed into law just weeks later. However, key moderate Democrats have stated their concerns with the bill and forced union leaders back to the drawing board. More >>

Healthy Families Act and Paid Leave Sarah Arbes, Vice President, Government Affairs, RILA The most prominent proposal aimed at helping employees address work-life balance issues is the Healthy Families Act, which would provide full-time workers with seven days of paid sick leave annually and part-time workers with a pro rata amount. More >>

RILA Update

RILA's 2010 Loss Prevention, Auditing & Safety Conference is Underway Liz Benson, Retail Operations Coordinator, RILA The Retail Industry Leaders Association (RILA) is pleased to announce that the 2010 RILA Loss Prevention, Auditing & Safety Conference (LPAS) has been scheduled and will take place May 2-5, 2010 at the Gaylord Texan in Dallas, Texas. More >>

RSI Hosts Webinar on Energy Efficiency Funding Sarah, Walczewski, Retail Operations Coordinator This month, the RILA Sustainability Initiative (RSI) held a webinar on obtaining funding for energy efficiency improvements. More >>