RILA Report: Asset Protection 

Letter From Casey

Letter from Casey Casey Chroust, Senior Vice President, Retail Operations, Retail Industry Leaders Association A letter from Casey Chroust, senior vice president of retail operations for RILA. More >>

Executive Profile

Executive Profile: Frank Johns Frank Johns, Senior Vice President, Stores, Audit, Ethics, Compliance & Loss Protection , A.C. Moore Find out what Frank views as challenges to the loss prevention field and what technology he believes has the most potential to change the way retailers view loss prevention. More >>

Feature Articles

A Powerful Tool for Prevention Loss... of Customers Morris Applewhite, Senior Vice President, Customer Management, Convergys Corporation The challenge of "thinking like a shoplifter" has shifted to a new challenge of "thinking like a shopper" in order to address the the loss of customers. More >>

Creative Business Intelligence Capital King Rogers, Principal & Co-Founder, King Rogers Group, LLC Business intelligence is an under-utilized opportunity for more than just the loss prevention function in retailers today, and there are creative ways to share in the costs of implementing these BI tools. More >>

Homeland Security Information Network U.S. Department of Homeland Security, , RILA members are invited to participate in the Homeland Security Information Network (HSIN) by the Commercial Facilities Sector-Specific Agency More >>

Training & Awareness: Do Your Employees Know What to Do? Walter E. Palmer, Chief Executive Officer & President, PCG Solutions, Inc. In this month’s column, I’d like to explore task clarification a little more closely and make sure that we use it in a way that is effective in changing the behavior of our employees. Isn’t that the goal of our training and awareness programs? More >>

Change Can Be Good Gene Smith, President, The Loss Prevention Foundation Change can be good, especially when the right thing is done. More >>

An Alternative Strategy for Rising Shoplifting & Falling Budgets Caroline Kochman, Executive Director, National Association for Shoplifting Prevention (NASP) When considering how to take substantive action at apprehension, it is important to recognize that while the current economic downturn is spurring the number of shoplifting offenders to grow, the shoplifting problem itself is not becoming more complex. More >>

Why People Lie Shane G. Sturman, CFI® , David E. Zulawski, CFI, CFE, Wicklander-Zulawski & Associates, Inc. (WZ) There are a variety of different techniques and strategies that can be used in an interview or classic interrogation. Before choosing one, there are questions that must be considered if an interviewer is to be successful communicating with subjects. More >>