RILA Newsletter Issue

Volume 4 , Issue 1 - 4/5/2010

Asset Protection

Letter From Casey
Casey Chroust, Executive Vice President, Retail Operations, Retail Industry Leaders Association
Winter has melted into spring and with the change in seasons has come exciting changes at RILA. First and foremost, we are thrilled to announce the addition of Lisa LaBruno as RILA Vice President for Loss Prevention and Legal Affairs. More >>

Executive Profile
Lisa LaBruno, Vice President, Loss Prevention & Legal Affairs, Retail Industry Leaders Association
Hear why RILA's new Vice President of Loss Prevention & Legal Affairs enjoys working with the LP industry, what's she's reading now, and much more! More >>

The Compassionate Interviewer
Chris Norris, CFI , L. Wayne Hoover, CFI , Wicklander-Zulawski
Take a moment to think about a time when you did something wrong. Do you remember the person who confronted you about it? Did you tell them the truth? More >>

Everyone Is In Sales After All
David Johnston, Director, LP Innovations, Inc.
Recently I had the good fortune of reconnecting with a former colleague lost over the years. Through old war stories, we reminisced about how we both started as store detectives and moved progressively upward... More >>

The Apprehension Alone Will Not Stop a Repeat Offense
National Association for Shoplifting Prevention (NASP), ,
The vast majority of the non-professional shoplifting offenders we encounter, educate and survey each year through the court system are, for the most part, otherwise law-abiding citizens who know that shoplifting is wrong... More >>

Forget the Pep Talk and Give Me a Screwdriver!
Walter Palmer, CEO & President, PCG Solutions, Inc.
In this on-going series of columns, we are exploring the “levers” of performance that exist and how they can be used more effectively. More >>

LPF News Briefs
Gene Smith, President, Loss Prevention Foundation
LPC exam is available April 1st, new Board appointees, newest master levels appointments, new LPF partnerships and more! More >>

RILA Newsletter Issue

Asset Protection

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