Stephen Laughlin currently leads IBM Global Business Services IBM’s retail and consumer products
consulting business. His organization is responsible for serving clients by developing thought leadership, defining offerings and industry solutions, growing industry subject matter expertise, building delivery capabilities and capacity, advancing client relationships, and supporting business development teams.
Mr. Laughlin has 20+ years experience in the global consulting industry managing multibillion dollar practices. In the past he led key IBM practices, including the company’s Global Smarter Commerce and Growth Markets Application Innovation businesses. He began his career at Ernst & Young and most recently was Vice President and General Manager of Global Commercial Sales for CSC.