Conference OverviewLoss prevention, auditing and safety executives continue to increase their influence on strategic insight and leadership within retail organizations. Issues such as operational shrink, employee theft, organized retail crime, workplace safety, threat assessments, crisis management and new investigation techniques continue to strongly influence a retailer's success. To understand emerging trends, improve performance and meet the demands of the loss prevention, auditing and safety fields, join retail industry peers and solution provider partners at the Loss Prevention, Auditing & Safety (LPAS) Conference, May 2-5, 2010 in Dallas. The conference's educational sessions and networking forums will allow you and your company to:
Click here to download a pdf of 2010's Conference Exhibitor/Sponsor Prospectus
Click here to download the Retailer Prospectus for this year's conference
Please contact Liz Benson for more information at (703) 600-2030 or liz.benson@rila.org. Please note: The application period to submit proposals for sessions/speakers at LPAS 2010 is closed. Applications for LPAS 2011 will be available online following LPAS 2010.
Title Sponsor
More Sponsors
Media Partners
Conference fees includes conference materials, meal functions, cocktail receptions and coffee breaks.
Online Registration Online registration for LPAS 2010 is now open!
Printable Registration Forms
LPAS 2010 Individual Registration Form (PDF)LPAS 2010 Group Registration Form (PDF)
Individual Registration Rates*
Early Bird Rate (Before 2/5/2010)
Standard Rate (2/5/10 - 4/29/10)
On Site Rate (After 4/29/2010)
RILA Member Retailer or Consumer Product Manufacturer
$595
$795
$895
Non-Member Retailer or Consumer Product Manufacturer
$1095
$1195
Educator/Law Enforcement/Loss Prevention Executive "In Transition"
$295
$395
Group Registration Rates* (Available to companies registering 10 or more executives)
$495
$695
$995
*All registration rates listed are per person
ConfirmationsAll registrations will be confirmed, in writing, via e-mail. Cancellation & Refund PolicyIf a cancellation is requested by March 5, 2010, RILA will process a refund in the same manner that the registration payment was made, less a processing fee of 10% per registration. If a cancellation is requested between March 5 and April 21, 2010, RILA will process a refund in the same manner that the registration payment was made, less a processing fee of 50% per registration. Cancellation requests received after April 21, 2010 are non-refundable. Registered attendees may transfer their registrations to another individual from the same company at any time. Business cards and a photo i.d. are required for all on-site registrations, transfers and swaps. All cancellation and transfer requests must be sent in writing.
For more information or to register, contact Ashley De Boer at ashley.deboer@rila.org or (703) 600-2039.Please Note: Service supplier companies (those that provide a service related to loss prevention, asset protection, operational audit and workplace safety to the industry) must exhibit or sponsor in order to attend Loss Prevention, Auditing & Safety 2010. If you have questions about your company designation, please contact Ashley DeBoer at (703) 600-2039.
Leaders in retail loss prevention consider RILA's LPAS Conference a "must-attend" event. Loss prevention, operational audit and safety executives from the industry's top companies attend the event year after year. By including all three of these groups, RILA's LPAS Conference is the only conference that offers a complete LP experience.
Executives from these retail and product manufacturer companies attended past Loss Prevention, Auditing and Safety conferences:
Academy Sports & Outdoors
Ace Hardware Corp.
Ace Mart Restaurant Supply Company
Advance Auto Parts, Inc.
After Hours Formalwear
Alliance Boots PLC
AMF Bowling Worldwide, Inc.
Anna's Linens
Aon Consulting
Army and Air Force Exchange Service
ASIS International
AT&T Mobility
AutoZone, Inc.
Belk, Inc.
Best Buy Co., Inc.
Big Lots Stores, Inc.
Blain's Farm & Fleet of Dodgeville, Inc.
Brinker International, Inc.
Cabela's Inc.
Christmas Tree Shops
Circuit City Stores, Inc.
Clear Thinking Group
Compass Group PLC
CompUSA, Inc.
Crisis Management International
CSK Auto, Inc.
CVS Corporation
Department of Homeland Security
Dollar General Corporation
Dollar Tree Stores, Inc.
DSW Inc.
Duane Reade Inc.
Eastern Kentucky University - Online
EBay, Inc.
Estee Lauder Companies, Inc.
Exel
Family Christian Stores, Inc.
Family Dollar Stores, Inc.
Federal Bureau of Investigation
The Finish Line, Inc.
Food Lion LLC
GameStop, Inc.
Gander Mountain Stores
Gap Inc.
Giant Tiger Stores Limited
Goodwill Industries of Northern New England
Gordmans, Inc.
Gordon Brothers Group, LLC
Grapevine Police Dept.
H-E-B
Hannaford Bros. Co
Harris Teeter, Inc.
Hastings Entertainment, Inc.
Hennes & Mauritz AB (H&M)
Hess Corporation
The Home Depot, Inc.
Home Hardware Stores Limited
Integrated Solutions for Retailers
Intuit Inc.
J.C. Penney Company, Inc.
J.H. Harvey Company, LLC
Kohl's Department Stores
L.L. Bean, Inc.
LifeWay Christian Bookstores
Limited Brands, Inc.
Lowe's Companies, Inc.
Macy's Federated - South
Marshalls, Inc.
Meijer, Inc.
Michaels Stores, Inc.
Navy Exchange Service Command (NEXCOM)
NIKE, Inc.
Nordstrom, Inc.
Northern Michigan University
Northern Tool & Equipment Co.
Office Depot, Inc.
Orchard Supply Hardware
Orscheln Farm and Home L.L.C.
Pathmark Stores, Inc.
Payless ShoeSource, Inc.
PCGsolutions
PEPBOYS AUTO
Perfumania Inc.
PETCO Animal Supplies, Inc.
Pier 1 Imports Inc.
Pivotal Strategies Llc
Polo Ralph Lauren, LP
Procter & Gamble Co.
Publix Supermarkets
Rack Room Shoes, Inc.
Recreational Equipment, Inc. (REI)
Rent-A-Center, Inc.
Retail Brand Alliance, Inc.
Retail Ventures, Inc.
Rockwall County Helping Hands
Sally Beauty Holdings, Inc.
SAM'S Club
Sears Holdings Corporation
Southern States Cooperative
Sport Chalet, Inc.
Stage Stores, Inc.
Stein Mart, Inc.
Target Corporation
Tractor Supply Company
Tuesday Morning Corporation
University of Leicester
Urban Outfitters Inc.
VF Corporation
Volumatic
Wal-Mart Canada, Inc.
Walgreen Co.
Wicklander - Zulawski & Associates, Inc.
Winn-Dixie Stores, Inc.
Winners Merchants International L.P.
Zale Corporation
Please Note: Service supplier companies (those that provide a service related to loss prevention, asset protection, operational audit and workplace safety to the industry) must exhibit or sponsor in order to attend Loss Prevention, Auditing and Safety 2010. If you have questions about your company designation, please contact Ashley DeBoer at 703-600-2039.
Sunday, May 2
3:45pm – 5:00pmSOLUTION PROVIDER SESSION
4:30pm – 5:00pm
NEW ATTENDEE ORIENTATION
Monday, May 3
8:30am – 9:30am
WELCOME & OPENING KEYNOTE ADDRESS
Opening Keynote- Coming soon -
- Coming soon -
9:45am – 10:45am
BREAKOUT SESSIONS
Managing Performance: High Performance vs. Low/Middle- Coming soon -
Brian Bazer, Vice President, Asset Protection, Advance Auto
Disaster Recovery & Business Continuity: How Target Utilized Cross-company Partnerships and Crisis Planning to Successfully Manage Impact of the 2009 H1N1 Pandemic on Its OperationsIn 2009, the H1N1 pandemic, the largest in recent history, impacted schools, businesses, and communities around the world. In this presentation, representatives from Target’s Global Security Services Team will provide an overview of how they successfully utilized crisis planning & strong cross-company partnerships to mitigate the impact of the pandemic on Target’s business. Topics covered will include crisis management, communications, merchandising, business continuation, workforce planning, technology, and many more.
John Giebel, Manager, Crisis Operations, TargetAnne Zeltinger, Senior Business Partner, AP Community Engagement, Target
Cell Phone Records as Investigative Tools- Coming soon -
Brent Bailey, Cellular Data Resources, LLC
Training through AuditsThis session will focus on leveraging audit compliance to increase profits and improve shrink through the proper use of the audit process. The speakers will delve into contrasting audit concepts with an emphasis on techniques that will elicit positive results while at the same time ensuring ongoing compliance through education. There will also be time to share best practices.
Troy Young, Divisional Loss Prevention Manager, AutoZoneMonique Sorrell, Divisional Loss Prevention Manager, AutoZone
Asset Protection from a Wal-Mart Logistics Perspective This session will describe the overall Wal-mart Logistics Asset Protection business strategy, which includes safety, shrink, security, compliance and people. During the presentation specific best practices within these strategies will be discussed.
Hugh Zengerle, Regional Senior Manager, Asset Protection, Wal-MartMike Patten, Threat Manager, Global Security Division, Wal-Mart
Pin Pad Skimming- Coming soon -Troy Leach, PCI Security Standards Council
11:00am – 12:00pm
GENERAL SESSION
Ethics and Corporate Responsibility- Coming soon -Marianne Jennings, Professor, Arizona State University
12:00pm – 1:15pm
LUNCHEON SESSION
The Time Is Now for Industry Certification! Meet your LPF Board of Directors and charter members. Followed by a brief overview on how the LPC certification course operates, the attendees will be entertained to a brief question/answer session demonstrating the quality of the content. Attendees will qualify for some prizes.Gene Smith, President, Loss Prevention Foundation
1:30pm – 2:30pm
Managing Communications with the X, Y, and Z GenerationsIn this energetic, dynamic and information filled keynote you will leave with fascinating insights on the differences between Generations X, Y and Z. In today's environment your ability to motivate others to get results is key to successful workplace environments. You will also gain insight on why understanding the differences is crucial for today's modern leaders. You will gain answers to questions such as:
Humorous and eye opening this session will provide you with usable information that will help you communicate, motivate and connect with all of the generations.
Cheryl Cran, Professional Speaker
2:45pm – 3:45pm
Coming to the Bright Side: Converting Store Leaders into Loss Prevention ExecutivesAre you looking for quality loss prevention professionals? Would you like immediate access to trusted talent that is culturally fitted to your organization? Before you do anything else, check your stores. We all love the benefits we get from promoting from within. With so much emphasis placed on traditional loss prevention skills, we often miss the golden opportunities in the proven leaders in our stores. During this session you will learn how top companies have used their existing store management base to identify and develop new, very effective loss prevention professionals. You will also hear different perspectives from two leaders who have successfully made the transition to LP from their store roles.David Lund, Vice President, Loss Prevention, Dick’s Sporting GoodsChris Hinger, Director, Asset Protection, Polo Ralph LaurenEd Rainey, District Loss Prevention Manager, Dick’s Sporting Goods
Surviving the Active Shooter: Plan-Prepare-React Active shooter events have mandated the need to continuously look for ways to better prevent, prepare and survive these tragedies. Learning’s from these previous events have helped us to mold and modify our current training practices and prevention programs. This session will expand on these changes and will also include survival techniques that you can employ to increase your chances of surviving an active shooter. Learn how to turn what you may think is a weakness into a strength along with what to expect from law enforcement as they arrive both during and after the shooting. You will leave this session with information that will not only benefit you personally, but provide some new ideas that can be integrated with into your existing program. Chuck Bryant, Director, Security and Investigative Operations, AutoZoneJason Redding, Tactical Officer, Special Operations Division, Memphis Police Department
LP Controls in Ecommerce vs. Brick & Mortar Stores- Coming soon -
Nicole Accardi, Director, Loss Prevention, J.Crew
Automating Audits and Reporting- Coming soon -
Mick Pinneke, Senior Director, Asset Protection, Home Depot
Container Security: TOMCATS- Coming soon -
Joe Wehrle, President & CEO, National Insurance Crime Bureau
Bloomingdale’s RFID Pilot Results- Coming soon -Roger Blazek, Vice President Shortage Control, Bloomingdale’s
4:00pm – 5:00pm
LP Risk within the Supply Chain Model- Coming soon -
Mike Lamb, Vice President, Asset Protection, Home DepotMark Stinde, Vice Presdient, Business Development, Protiviti
Tuesday, May 4
8:00am-9:00am
TUESDAY OPENING KEYNOTE
Keynote Brian Dunn, Chief Executive Officer, President & Chief Operating Officer, Best Buy
9:30am – 10:30am
- Coming soon -- Coming soon -
Enterprise Risk - Health & Safety Research: The Business Implications of an Aging, more Violent Workplace Research provides an insight into the future. Learn how changes in the demographics of your workforce getting older, and how increased incidents of violence can impact enterprise risk tolerance, profitability, perception of brand, and ability to compete. Retailers are already in the beginning stages of this rapidly accelerating trend. Participants will learn how to translate research insights into business insights, and to navigate the negative and positive aspects of these trends.
NIOSH (National Institute for Occupational Safety and Health) – provides retail specific, scientific research into employee health and safety issues. The focus of NIOSH is prevention through Research-to-Practice initiatives, with thought and market leaders in the retail sector.
Brian Hennigan, Vice President, Willman Design Dr. Vern Anderson, Organization Psychologist, NIOSHDr. Rashaun Roberts, Psychologist, NIOSH
Solving Serial Burglaries through Law Enforcement PartnershipsThis session will explore the details of a sophisticated burglary crew and the strategy and tactics used to resolve the investigation. Discussion will include what each component of the investigative team contributed and explain how networking and strong retail/law enforcement partnerships work to resolve cases.
Mark VanBeest, Director, Investigations, J.C. Penney Michael Cooper, Detective, Pasadena City Police Department
Evolution of the Store AuditWhether you are looking to develop a store audit program from scratch, are reviewing your current program for relevance or are being challenged to do more with less, this presentation will provide insight on how the processes and programs utilized by two retailers’ to audit their stores for compliance have evolved through time to fit their organizations’ changing needs.
Mike Foltyn, Director, Field Audit, Sears HoldingFaith Clark, Loss Prevention Manager, Systems, Technology, & Administration, Publix Super Markets
LP’s Role in the Customer ExperienceThis session describes how Best Buy and Wal-mart drive positive customer experiences while mitigating losses. A look at the evolution and future of merchandising strategies. How the Loss Prevention industry can help achieve the goals of improving sales and limiting losses while promoting a great shopping experience.
Andrew Holmes, Merchandise Manager, Asset Protection, Wal-martChris Mc Cray. Senior Manager Field Asset Protection, Best Buy
StoreLab: Real Research, Real ResultsThe session uses video case study footage to highlight recent and ongoing R&D in Sears, Office Depot, AutoZone and Home Depot stores to develop an integrated video analytic process. This session also describes offender interviewing updates and an ongoing large- scale predictive analytics program with over 10 leading US retail chains.
Read Hayes, PhD, Director, Loss Prevention Research Council & Research Scientist, University of FL
10:45am – 11:45am
Use of Social Media as an Investigative Tool: The Good, Bad and Ugly & Your Social Media Face in a CrisisUnderstand the resources available for your investigators in using this new medium for investigating loss prevention issues. While at the same time respecting the legal implications and potential HR nightmares that can occur. This session will also include the following:
Use of social media continues to gain popularity with marketing departments and recruiting teams. Despite all of its cost-effective uses, social media can be a dangerous communication tool, both from how a company uses it as well as how others utilize this communication medium. This program establishes context by identifying important social media components in pre-crisis planning as well as addresses the important role of social media during and after a crisis. Participants will learn about the significance of positioning, planning, training, timing, monitoring, and responding in the social media world. Cynthia Hetherington, President, Hetherington GroupRuth Kinzey, President, The Kinzey Company
KeynotePaul Raines, Chief Operating Officer, GameStop
Predictive Shrink and Risk Modeling at The Home DepotIn this session you will learn how The Home Depot Asset Protection team has strategically partnered with one of their key solution providers, Mu Sigma, to better understand the relationships and key drivers between business-related data and its correlation to both shrink and risk. Through the work and development efforts of Mu Sigma, The Home Depot is looking to create systemic tools to proactively enhance their focus on shrink and risk mitigation. Join the two companies to see and understand why this initiative was launched and what analytics are involved.
Mick Pinneke, Senior Director, Asset Protection, Home DepotRam Krishnamurthy, Director, Client Management, Mu-Sigma, Inc.
Speaking the Language of Finance and OperationsAttendees should expect to learn techniques to better communicate the impacts of LP/AP/Safety initiatives and gain the support of their Finance and Operations counterparts. In this session, presenters will demonstrate some commonly used techniques to translate LP/AP/Safety data into key financial and operational metrics, and discuss the most successful methods of presenting this information to retail executives. The session will also include an open forum to give participants the opportunity to discuss scenarios from their own experience and seek recommendations on how to better present data.
Scott Noschang, Senior Analyst, Abercrombie & FitchKris Russell, Senior Manager, Risk Strategy, Insight, Research & Analysis, Wal-mart
Building Blocks of an ORC Task Force: Staffing, Tools and Investigative Techniques to Create an Effective Team to Combat ORC Establishing an equilibrium between Loss Prevention and law enforcement during ORC investigations is critical to ensure the best investigative results. This session will lead you through the concept, tools and techniques necessary to form an effective ORC team. Get a first person view of how two major companies formed successful ORC programs from unique and different approaches.
Mike Draper, Market Investigations Manager, J.C. PenneyJohn Hawthorne, Senior Manager, Loss Prevention - Distribution, Publix
An Audit Process that Truly Delivers Results This presentation will provide an overview of the development and implementation of Donna Karan/DKNY's Operational Assessment Program. This session will also discuss how in house IT resources were used to automate the capturing, analysis, communication and reporting processes. Learn how Assessment Tutorials were incorporated and the positive impact they had on store operations and awareness. The presentation will also discuss direct and immediate correlations between Assessment results and a variety of key performance objectives.
Gregg Smith, Senior Director, Loss Prevention, DKNYPaul Paglia, Corporate Director, Loss Prevention, DKNY
How Do You Invest in People, Processes and Technology?- Coming soon -
Viability of source Tagging Value- Coming soon -- Coming soon -
Prosecutor Presentation - Coming soon -
Dennis M. Doherty, Assistant Prosecuting Attorney, Wayne County Prosecutor's Office
Wednesday, May 5
8:00am – 9:00am
Challenging Today's Loss Prevention Value Proposition: Beyond Shrink ReductionAttendees will learn about three different approaches to defining the Value Proposition of a loss prevention program beyond the typical shrink reduction model. Each presenter will provide a unique answer to how they became an “indispensable business partner” and aligned the goals of their LP Programs to the strategic goals of the retailer. They will also provide examples of specific Key Performance Indicators (KPI) related to their programs and the Return on Investment (ROI) outcomes pertaining to those KPIs.
Chris Yost, Vice President, Asset Protection, Whole FoodsMike Alsfeld, Director, Loss Prevention, SwarovskiJon Grander, Vice President, Loss Prevention, Brown Shoe
9:15am – 10:15am
RILA Legislative UpdateDecisions on Capitol Hill have a tremendous impact on retail operations. Hear from RILA’s Senior Vice President of Government Affairs, John Emling, on the key issues affecting retail, such as health care, organized retail crime legislation, and the Employee Free Choice Act and what these legislations could mean to your day-to-day operations.
John Emling, Senior Vice President, Government Affairs, Retail Industry Leaders Association
10:30am – 11:30am
CLOSING KEYNOTE SESSION
Closing Note Address with Kinesics Interviewing Tie-In- Coming soon -
Stan Walters, The Lie Guy, Truth & Deception, Inc.
1:00pm – 5:00pmTRAINING SEMINAR
Kinesics Interviewing Techniques Seminar- Coming soon -*CFE and CEU credits available for this session. More information to come!
Join us for our annual Loss Prevention, Auditing & Safety (LPAS) Conference in Dallas, Texas. The four day event will feature major retailers and industry leaders with firsthand experience creating and implementing loss prevention, auditing, and safety practices into their respective companies.
View a pdf of our 2010 prospectus!
Hear what our exhibitors and sponsors have to say:
"We love the RILA event and find it to be our most profitable event on many different levels." - Eileen Stark, Executive Director, Business Development, Orion Systems
"The RILA Loss Prevention Conference is an incredible forum for interfacing with executive level loss prevention professionals who want to be informed on innovative security solutions." - Kevin E. Lynch, Executive Director, ADT
"The RILA LPAS Conference provides us with the best opportunity to showcase our latest products and services to hundreds of customers and prsopects under one roof." - Michael T. Grady, Executive Vice President, Vector Security, Inc.
RILA is now accepting sponsor and exhibit contracts! To guarantee the best available booth space for your company, send in your contract today. Contracts within will be honored in the order they are received. Fax the completed form to (703) 841-1184 or email it to ashley.deboer@rila.org.
Sponsorship: RILA offers a variety of sponsorship packages from $5,000 to $50,000.
Why Exhibit?
As an exhibitor, you will:
RILA’s LPAS 2010 provides these great benefits:
Who should attend from your company?
RILA encourages your company's sales team to attend both the educational sessions as well as the exhibit hall portion of the conference.
General Exhibit Package Information: The general exhibit package is $3500, and it includes a 10'x10' booth space, three complimentary executive registrations, the option to purchase an additional executive registration, a 22"x5" identification sign and the space outlined in pipe and drape.
Contact us:
Tripp Taylor(703) 600-2023
tripp.taylor@rila.org
-or-
Ashley De Boer
(703) 600-2039
ashley.deboer@rila.org
LPAS 2009 - Serious Business Education with Real ROI
The Retail Industry Leaders Association’s (RILA) 2009 Loss Prevention Auditing and Safety Conference, which concluded May 6, was a incredible success.
More than 700 retailers, manufacturers and service providers rallied in Orlando, Florida, for the four day event to share their perspectives on the top issues facing loss prevention including: organized retail crime, retail threat assessment, global loss prevention strategies and managing in a down economy. Attendees heard from industry experts such as Marvin Ellison, executive vice president of U.S. stores for The Home Depot and legendary Los Angeles Chief of Police Bill Bratton. The conference closed with a free seminar on telephone interviewing presented by Wicklander-Zulawski.
“We’ve heard nothing but great things about this year’s conference,” said Casey Chroust, senior vice president of retail operations. “From meaningful content and tremendous speakers to an impressive exhibit hall and great energy and engagement from our conference attendees; LPAS 2009 was nothing less than exceptional and we look forward to an even bigger and better event in 2010.”
RILA’s unique collaborative model, invites supporting industries, such as product manufacturers and service suppliers, to the table with retailers to work together to solve problems, innovate and ensure the highest quality experience for consumers.
Preparation for the 2010 LP conference is already in the works and we look forward to continuing to deliver the most thought provoking programming for our conference attendees.
Click here to download Loss Prevention Auditing & Safety 2009 Program
Hotel Information: Gaylord Texan Resort & Convention Center1501 Gaylord TrailGrapevine, TX 76051Tel: (817) 778-1000Fax: (817) 778-1001
RILA has reserved a block of sleeping rooms (single or double occupancy) at the Gaylord Texan Resort & Convention Center for conference participants. Room reservations can be made directly with the hotel at (866) 782-7897 or by using the following link Gaylord Texan Resort - RILA LPAS 2010. Mention that you are part of the RILA Loss Prevention, Auditing & Safety Conference to take advantage of our special group rate of $185 plus a $10 resort fee. You must make your reservation by Friday, April 2, 2010 to secure RILA’s room rate. Rooms are reserved on a first-come, space available basis, and may sell out before that date.
Dress:Business casual attire is recommended for all conference activities.Special Needs:Please let RILA know if you have any disabilities or dietary restriction that require special accommodations.
Other Information:This is a non-smoking conference. All sessions are closed to the press.
Disclaimer:The RILA Loss Prevention, Auditing and Safety Conference has been organized by RILA and the Loss Prevention, Auditing and Safety Steering Committee. The presentations and opinions of speakers and participants are not necessarily those of RILA. Questions:Call RILA's Conference Department at 703-841-2300.